Account Manager, Team Lead

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Kneat Solutions

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SaaS • Compliance • Biotechnology

Kneat Solutions is a company that specializes in providing cutting-edge e-validation software designed to streamline and digitize validation processes across various industries, with a particular focus on the life sciences sector. Their software solutions are used globally by over 65,000 users, including 8 of the world's top 10 life sciences companies, to replace paper-based systems and ensure compliance with Good Manufacturing Practice. Kneat's platform supports a range of validation types including computer system validation, equipment validation, and process validation, helping industries achieve digital transformation and significant cost savings. Their technology has been notably utilized by Takeda, a leading biopharmaceutical company, to enhance efficiency and traceability in validation processes.

201 - 500 employees

☁️ SaaS

📋 Compliance

🧬 Biotechnology

📋 Description

• Reporting to the VP of Sales, you’ll work with enthusiasm to deliver a winning sales strategy for expansion of existing logos. • You will work closely with colleagues in sales development, product/engineering and customer success group to ensure a positive sales experience for prospects and clients. • Directly responsible for managing a portfolio of assigned customer accounts to ensure we maximize expansion opportunities. • Serve as the point of contact for our existing customers and drive all renewal and expansion sales opportunities. • Develop new business with existing clients and identify areas of improvement to meet sales quotas. • Collaborate with the Customer Success team to keep our clients satisfied and engaged with our products and services. • Show the ability to demonstrate the baseline out of the box technology. • Maintain a high volume of account based activities such as business / account review meetings, taking a consultative & longer term approach to build and maintain existing and new relationships with the customers. This includes identifying new contacts, sites, opportunities for expansion. • Skillfully deliver web-based &/or face to face presentations and value of Kneat. • Comfortably sell to VP & C-Suite executives, navigating through multiple decision makers in large complex organizations. • Consistently beat your quarterly and annual sales quota. • Have the ability to navigate the procurement process and help drive your customers to a close. • Have the ability to learn quickly and hit the ground running with prospecting, discoveries and demonstrations. • On a daily basis, track customer details - identify decision makers, timelines, hot-buttons, and specific qualifications and enter data accurately and consistently into the company's CRM (Hubspot). • Report weekly updates to the VP of Sales around strategy, progress and upcoming closure opportunities. • Attend client networking events in order to build up the Kneat network & customer rapport.

🎯 Requirements

• Preferably Bachelor’s Degree. • Strong background SaaS/Cloud based Sales & Account Management. • Strong background in Life Sciences Sales & Account Management. • 5+ years of B2B relevant SaaS Account Management Experience. • Demonstrated history of leadership responsibility within previous roles. • Proven ability to design strategic account plans aligned with organizational goals. • Experience implementing account strategies to drive growth and strengthen client relationships. • Someone who is independent and is self-motivated by hitting quotas. • Strong track record of achievement account management goals. • Previously trained in consultative / value-based selling. • Technically savvy & can personally demonstrate the application. • Personable, with excellent written and communication skills, high attention to detail. • Efficient with Word, Excel, PowerPoint, Outlook, Salesforce, HubSpot. • Has an attitude which is positive, energetic, flexible, self-driven/motivated and supportive in a challenging environment. • Ability to organize and prioritize own work. • Maintain focus and commitment on assigned targets. • Willingness to travel if necessary. • Excellent communication and presentation skills, with strong ability to engage and persuade.

🏖️ Benefits

• A fantastic culture, team, and energy. • Competitive compensation. • Comprehensive benefits package. • Flexible work arrangements. • Training and professional development.