Business Operations Associate

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🕒 June 30

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knokcare

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

📡 Telecommunications

☁️ SaaS

Healthcare • Telecommunications • SaaS

knokcare is a healthcare technology company that specializes in providing on-demand health care solutions through an integrated digital platform. Since its inception in 2015, knokcare has focused on enhancing patient experiences by connecting patients, healthcare providers, and professionals through a Digital Front Door strategy. The company leverages advanced health IT solutions such as telemedicine, patient teleconsultation, remote patient monitoring, and health data analytics to deliver personalized and efficient healthcare. With a strong emphasis on clinical and operational intelligence, knokcare aims to improve care automation and outcomes across various health conditions while ensuring scalability and AI readiness for future advancements.

📋 Description

• Support the implementation, onboarding and go-live of new projects • Assist in managing operational aspects of ongoing projects • Help create and maintain dashboards and reporting tools to monitor daily activity and performance • Provide reactive support by addressing operational issues promptly and effectively • Collaborate with cross-functional stakeholders, supporting alignment and smooth communication • Contribute to structured processes that drive operational efficiency and customer success

🎯 Requirements

• Fluency in both Portuguese and English, with the ability to communicate clearly in writing and in conversation. • Availability to travel when required. • Up to 2 years of professional experience, or a recent academic background, in Business Operations, Project Management, Management, Engineering, or a related field. Internships are also valued. • The ability to organise your work, manage multiple priorities, and consistently meet deadlines. • The ability to analyse information, identify patterns, and use data to support decision-making. • A proactive approach to identifying issues, proposing solutions, and following through until resolution. • The ability to build effective working relationships with different stakeholders and collaborate across teams. • Curiosity to understand how processes work and identify opportunities to improve them. • Attention to detail when managing operational activities, documentation, and reporting.