Manager, Enterprise Change Management

🔥 46 minutes ago

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Infios

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

📦 Logistics

B2B • Logistics

Infios is dedicated to improving supply chains for businesses of all sizes, emphasizing adaptability and innovation in their solutions. They empower over 5,000 customers in 70 countries by providing technology that simplifies operations, optimizes efficiency, and drives measurable impact in various business environments.

📋 Description

• Own and manage the enterprise change intake, unified backlog, quarterly planning process, capacity planning, and cross-pillar release calendar to drive predictable execution • Lead release readiness activities including CAB reviews, UAT governance, go/no-go decisions, cutover planning, hypercare support, post-implementation reviews, and rollback prevention • Design and deliver role-based enablement programs, training materials, job aids, office hours, and assisted adoption initiatives • Create clear and trusted communications including change notes, executive summaries, stakeholder updates, and “You Said / We Did / What’s Next” messaging • Link every release to business outcomes by measuring adoption, productivity, cost, cash, risk, and operational KPIs while maintaining benefits tracking and reporting • Partner with Compliance, Security, platform owners, and business leaders to ensure adherence to governance frameworks, policy controls, freeze windows, and exception processes • Maintain executive scorecards, templates, playbooks, and enterprise change standards while continuously improving transparency, accountability, and cross-functional collaboration.

🎯 Requirements

• 6+ years of experience in Enterprise Change Management, Program Delivery, PMO, or a similar role • Proven experience managing large-scale release trains, CAB processes, UAT activities, cross-functional implementations, and enterprise-wide change initiatives • Strong adoption and enablement expertise • Excellent communication skills with the ability to translate technical concepts into clear business messaging • Strong governance and risk management knowledge • Demonstrated ability to connect change initiatives to KPI outcomes, benefits realization, productivity improvements, cost savings, risk reduction, and executive reporting • Nice to have: Experience with ERP, CRM, HCM, data and analytics platforms, automation and AI initiatives, as well as certifications such as Prosci/ADKAR, ITIL, SAFe, PMP or Prince2 and tools including Jira, Azure DevOps, ServiceNow, and Power BI.

🏖️ Benefits

• Competitive salary • Flexible working hours • Professional development opportunities • Remote work options