Konecta
10,000+ employees
🤝 B2B
🤖 Artificial Intelligence
☁️ SaaS
💰 $78.7M Debt Financing - Konecta on 2025-02
B2B • Artificial Intelligence • SaaS
Konecta is a global provider of AI-powered customer experience (CX) and employee experience (EX) solutions that combines human and agentic AI capabilities to automate and improve front- and back-office interactions. The company offers the Kolibri agentic AI platform plus outcome-based services in growth, marketing, sales conversion, digital campaigns, collections, employee care and strategy & transformation, serving enterprises across banking, telecoms, retail, utilities and other sectors. Konecta operates at scale with more than 109,000 employees across 28 countries and emphasizes sustainability, partnerships and rapid enterprise deployment of GenAI solutions.
BackOffice Analyst
Job not on LinkedIn
🔥 1 minute ago
🗣️🇧🇷🇵🇹 Portuguese Required
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Konecta
10,000+ employees
🤝 B2B
🤖 Artificial Intelligence
☁️ SaaS
💰 $78.7M Debt Financing - Konecta on 2025-02
B2B • Artificial Intelligence • SaaS
Konecta is a global provider of AI-powered customer experience (CX) and employee experience (EX) solutions that combines human and agentic AI capabilities to automate and improve front- and back-office interactions. The company offers the Kolibri agentic AI platform plus outcome-based services in growth, marketing, sales conversion, digital campaigns, collections, employee care and strategy & transformation, serving enterprises across banking, telecoms, retail, utilities and other sectors. Konecta operates at scale with more than 109,000 employees across 28 countries and emphasizes sustainability, partnerships and rapid enterprise deployment of GenAI solutions.
📋 Description
• Handle, monitor, and complete service requests. • Support Chubb's customer service teams and offices. • Ensure accurate record-keeping, adherence to deadlines, and high-quality information. • Promote efficiency in the processes involved in customer service.
🎯 Requirements
• Excellent written communication, with clarity, good grammar, and empathy. • Ability to turn problems into efficient and satisfactory solutions. • Comfortable using computers and digital tools, with fast and accurate typing skills.
🏖️ Benefits
• Transportation allowance • Meal allowance • Health insurance • Dental insurance • Life insurance • Childcare assistance (up to 24 months) • Totalpass (gym, nutritionist, and therapy services) • Bullla Card (credit card) • SESC membership • Discounts at universities and educational institutions • Discounts at theme parks • Continuous training and development support
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