Konecta
10,000+ employees
🤝 B2B
🤖 Artificial Intelligence
☁️ SaaS
💰 $78.7M Debt Financing - Konecta on 2025-02
B2B • Artificial Intelligence • SaaS
Konecta is a global provider of AI-powered customer experience (CX) and employee experience (EX) solutions that combines human and agentic AI capabilities to automate and improve front- and back-office interactions. The company offers the Kolibri agentic AI platform plus outcome-based services in growth, marketing, sales conversion, digital campaigns, collections, employee care and strategy & transformation, serving enterprises across banking, telecoms, retail, utilities and other sectors. Konecta operates at scale with more than 109,000 employees across 28 countries and emphasizes sustainability, partnerships and rapid enterprise deployment of GenAI solutions.
Bilingual Customer Service Representative
Job not on LinkedIn
🔥 9 minutes ago
🗣️🇧🇷🇵🇹 Portuguese Required
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Konecta
10,000+ employees
🤝 B2B
🤖 Artificial Intelligence
☁️ SaaS
💰 $78.7M Debt Financing - Konecta on 2025-02
B2B • Artificial Intelligence • SaaS
Konecta is a global provider of AI-powered customer experience (CX) and employee experience (EX) solutions that combines human and agentic AI capabilities to automate and improve front- and back-office interactions. The company offers the Kolibri agentic AI platform plus outcome-based services in growth, marketing, sales conversion, digital campaigns, collections, employee care and strategy & transformation, serving enterprises across banking, telecoms, retail, utilities and other sectors. Konecta operates at scale with more than 109,000 employees across 28 countries and emphasizes sustainability, partnerships and rapid enterprise deployment of GenAI solutions.
📋 Description
• You will be the primary point of contact between our customers and the company, ensuring that all their questions are answered efficiently and in a friendly manner. • Providing excellent customer service — with purpose, care, and real impact.
🎯 Requirements
• Excellent written communication skills, with clarity, good grammar, and empathy. • Ability to turn problems into efficient and satisfactory solutions. • Comfortable using computers and digital tools, and able to type quickly.
🏖️ Benefits
• Transportation allowance • Meal allowance • Medical and dental insurance • Life insurance • Childcare assistance (up to 24 months) • Totalpass | Gym, nutritionist, and therapy services • Bullla Card | Credit card • SESC membership • Discounts at universities and educational institutions • Discounts at amusement parks • Ongoing training and support for your development • Welcoming, dynamic environment full of opportunities
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