Deployment Program Manager

🔥 0 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $150k - $170k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

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Kontakt.io

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

🏥 Healthcare

🤖 Artificial Intelligence

🔧 Hardware

💰 $47.5M Series C - Kontakt.io on 2024-04

Healthcare • Artificial Intelligence • Hardware

Kontakt. io is a provider of intelligent healthcare operations solutions that combines real-time location systems (RTLS), IoT hardware, and AI-driven orchestration to optimize hospital workflows. The company offers IoT devices and a cloud platform (KIO) for asset management, staff safety and duress, patient journey and flow optimization, temperature monitoring, indoor navigation, analytics, and integrations with EHRs like Epic. Kontakt. io positions its platform as delivering immediate operational ROI for hospitals—improving asset utilization, reducing equipment rentals and length of stay, and accelerating staff response times—while enabling predictive, agentic AI to align resources with patient demand in real time.

📋 Description

• Own the deployment workflow end-to-end • Travel to customer sites (~6 weeks per quarter) to observe live deployments • Build strong relationships with hospital-side business and project owners • Partner closely with Professional Services to ensure deployment quality • Work with Customer Success to catch early signals of deployment drift • Collaborate with mobile (iOS/Android), firmware, and hardware teams • Feed structured feedback to the product team to influence the roadmap • Use AI tools independently to build dashboards and tracking tools

🎯 Requirements

• Background in pre-sales, sales engineering, or a similarly stakeholder-facing technical role • Healthy skepticism about deployment quality and longevity • Comfortable using AI tools as a self-starter • Genuinely energized by travel and being on-site (~8 weeks/quarter) • Strong written and verbal communication skills • Bonus: Experience in healthcare, hospital IT, or complex physical/technical deployments

🏖️ Benefits

• Equity in a high-growth company scaling toward $400M+ ARR and backed by leading investors • Full health, dental, and vision coverage • 401k • Paid time off • Paid parental leave • All the tools you need to do your best work • Autonomy to solve meaningful problems with work that ships quickly and makes a difference