Lead UX Designer

November 6

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Koru UX Design

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Healthcare Insurance • SaaS • Artificial Intelligence

Koru UX Design is an award-winning user experience design agency specializing in UX solutions for healthcare product teams. The company has completed over 1500 healthcare UX projects, servicing both startups and established industry leaders. Koru UX Design provides seamless UX collaboration to help healthcare companies launch products confidently, optimize current offerings, and scale faster through embedded design services. With expertise in UX audits, rapid prototyping, and agile design, they cater to growth-focused companies seeking to enhance user experiences. Recognized globally for their UX excellence, Koru UX Design focuses on creating intuitive and consistent user experiences in complex fields like telehealth, EHR, and patient management, while addressing industry-specific challenges such as security and privacy, regulatory compliance, and high-stakes use cases.

11 - 50 employees

⚕️ Healthcare Insurance

☁️ SaaS

🤖 Artificial Intelligence

📋 Description

• **Key Responsibility** • **Leading UX Strategy & Project Outcomes** • - Own and lead UX projects, ensuring the team delivers impactful solutions aligned with business and user goals. • - Define UX strategy and execution plans, guiding the team on approach, workflows, and best practices. • - Work closely with product managers, engineers, and client stakeholders to align UX efforts with product objectives. • - Play an active role in shaping the UX of AI-powered product features, internally as well as externally (client facing activities). • - Balance mentorship and execution, reviewing and elevating team deliverables while owning key UX outputs • - Ensure UX design improves product adoption, efficiency, and user satisfaction, with a focus on measurable business impact. • - Communicate and present design strategies and solutions effectively to both clients and internal teams. • **Strengthening UX Processes & Team Growth** • - Coach and mentor designers, ensuring growth in their skills and strategic thinking. • - Enhance UX workflows, design reviews, and quality control processes to improve efficiency and output. • - Promote responsible exploration and integration of AI into design workflows across the team. • - Support hiring and onboarding of new designers. • - Contribute to presales efforts, helping shape UX proposals and strategy discussions with potential clients.

🎯 Requirements

• **Qualifications****Experience** • - 8+ years of experience in UX design, with at least 2 years in leading and managing UX teams, preferably within an agency or service-based business. • - A strong portfolio showcasing your UX design work, including projects where you have led teams or managed client accounts. • - Must have experience in B2B products and enterprise applications. Experience in the HealthTech industry is a plus. • - Exposure to AI in a product or UX context—whether through tool usage, feature design, or hands-on collaboration on AI-powered products—is highly preferred. • **Skills** • - **Leadership & Team Growth** – Proven ability to lead, mentor, and elevate design teams to deliver their best work. • - **Client & Stakeholder Management** – Experienced in managing client expectations, aligning UX solutions with business goals, and influencing product direction. • - **AI Readiness & Curiosity** – A demonstrated interest or early experience in designing AI-powered features or leveraging AI tools in UX work. • - **Project Execution & Process Management** – Strong organizational skills to handle multiple projects, ensuring seamless collaboration across UX, development, and product teams. • - **UX Expertise & Technical Knowledge** – Proficient in UX methodologies, research, prototyping, and usability testing, with a solid understanding of product development. • - **Effective Communication** – Strong ability to present, advocate, and articulate UX value to both technical and non-technical stakeholders.

🏖️ Benefits

• **Why Join Us?** • - **Lead high-impact UX projects** for top B2B and HealthTech companies, shaping products that drive real business results. • - **Own and influence UX strategy**, working closely with clients and internal teams to deliver solutions that matter. • - **Grow into a leadership role**, with a clear path to UX Manager. • - **Be part of a collaborative, high-performance team** that values your expertise and ideas. • - **Work remotely with flexibility**, while engaging in meaningful, challenging projects.