UX Manager – B2B, Enterprise Products

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November 6

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Koru UX Design

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Healthcare Insurance • SaaS • Artificial Intelligence

Koru UX Design is an award-winning user experience design agency specializing in UX solutions for healthcare product teams. The company has completed over 1500 healthcare UX projects, servicing both startups and established industry leaders. Koru UX Design provides seamless UX collaboration to help healthcare companies launch products confidently, optimize current offerings, and scale faster through embedded design services. With expertise in UX audits, rapid prototyping, and agile design, they cater to growth-focused companies seeking to enhance user experiences. Recognized globally for their UX excellence, Koru UX Design focuses on creating intuitive and consistent user experiences in complex fields like telehealth, EHR, and patient management, while addressing industry-specific challenges such as security and privacy, regulatory compliance, and high-stakes use cases.

11 - 50 employees

⚕️ Healthcare Insurance

☁️ SaaS

🤖 Artificial Intelligence

📋 Description

• Lead and mentor a team of UX/UI designers, providing guidance, support, and constructive feedback to ensure high-quality work. • Foster a culture of continuous improvement by encouraging innovation, skill development, and the adoption of best practices. • Manage key UX artifacts, including user journeys, personas, UX research, and UX measurement frameworks, ensuring their consistent and effective use across projects. • Serve as the primary point of contact for clients, understanding their business objectives, user needs, and design challenges. • Integrate seamlessly into client teams, acting as an embedded partner to align UX strategies with their workflows and processes. • Collaborate closely with product owners to ensure design efforts align with the client's vision and product roadmap, and to shape product strategy through UX insights. • Communicate design decisions and project progress clearly to client stakeholders, facilitating collaboration and managing expectations. • Oversee multiple design projects, ensuring they are delivered on time, within scope, and meet client expectations. • Develop and implement UX strategies that align with client goals and drive innovation. • Allocate design resources effectively, ensuring balanced workloads and timely project completion. • Ensure all design deliverables meet high standards of usability, accessibility, and visual design. • Implement rigorous testing processes, including peer reviews and usability testing, to ensure flawless functionality.

🎯 Requirements

• 8+ years of experience in UX design, with at least 2 years in leading and managing UX teams, preferably within an agency or service-based business. • A strong portfolio showcasing your UX design work, including projects where you have led teams or managed client accounts. • Proven ability to lead, mentor, and inspire design teams to deliver their best work. • Experience working directly with clients, managing expectations, and delivering solutions that align with their business goals. • Strong organizational and project management skills, with the ability to manage multiple projects and priorities. • Proficient in UX design tools and methodologies, with a solid understanding of product development principles. • Experience in cross-functional collaboration, particularly with development and product management teams, to ensure seamless integration of design and development processes. • Excellent communication and interpersonal skills, with the ability to articulate the value of UX to non-design stakeholders. • Strategic thinker with the ability to align UX efforts with business and client goals. • Must have experience in B2B products and enterprise applications. • Experience in the HealthTech industry is a plus.

🏖️ Benefits

• Opportunity to work with a diverse range of product companies, driving UX excellence across multiple industries. • A supportive and collaborative work environment where your contributions are valued. • The chance to shape the future of UX at Koru UX Design and make a lasting impact on our clients and their users. • If you’re passionate about leading UX teams, driving user-centered design, and making a real impact in the world of product design, we’d love to hear from you! • Please submit your resume, portfolio, and a brief cover letter explaining why you’re the perfect fit for this role.