Collections Specialist

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $26 - $31 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Collections

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KPA

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1986

☁️ SaaS

📋 Compliance

🤝 B2B

💰 $5M Private equity on 2011-11

SaaS • Compliance • B2B

KPA is a provider of all-in-one EHS (environmental, health & safety) and regulatory compliance software and training services. Its platform offers configurable SaaS tools—mobile reporting, incident management, SDS/chemical tracking, asset and contractor management, dashboards and analytics—along with an integrated learning management system and industry-specific safety training. KPA serves businesses across construction, manufacturing, energy, utilities, mining and insurance to help reduce incidents, manage risk, and maintain regulatory compliance.

📋 Description

• Manage assigned portfolio of customer accounts and monitor aging reports. • Conduct collection outreach via phone, email, and customer portals. • Investigate and resolve invoice, payment, and account discrepancies. • Partner with internal teams to resolve disputes and remove barriers to payment. • Maintain accurate account notes and collection activity records. • Prepare and distribute statements, invoices, and collection correspondence. • Analyze aging trends and recommend actions to reduce past-due balances. • Support month-end close activities and reporting requirements. • Escalate high-risk accounts and recommend appropriate collection strategies. • Deliver a professional customer experience while balancing collection objectives. • Identify opportunities to improve billing and collection processes.

🎯 Requirements

• Strong communication, negotiation, and customer service skills. • Experience with ERP/accounting systems preferred (NetSuite, SAP, Oracle, Microsoft Dynamics, or similar). • Intermediate Excel skills and experience with reporting and analysis. • Strong attention to detail, organization, and follow-through. • Equivalent combination of education and relevant experience will be considered.

🏖️ Benefits

• Medical • Dental • Vision • Flexible Spending Accounts • PTO • Paid Holidays • Floating Holidays • 401k with Company match and immediate vesting • Company-funded Life Insurance • Employee Assistance Programs • No-cost Mental Health Benefits