Field Service Technician

🕒 May 11

🏰 Missouri – Remote

🏰 Missouri – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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KPI Integrated Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

☁️ SaaS

🚗 Transport

🤝 B2B

SaaS • Transport • B2B

KPI Integrated Solutions is a company specializing in providing end-to-end warehousing and distribution solutions. They offer services that range from supply chain consulting, customized automation design, to system integration, all tailored to transform operations by blending advanced technologies. The company is dedicated to optimizing warehouse operations through engineered solutions, increasing productivity, enhancing efficiency, and reducing labor reliance. They serve a variety of industries, including food and beverage, pharmaceuticals, retail, and e-commerce, by utilizing technologies such as AGVs & AMRs, conveyor systems, robotic picking, and warehouse software. KPI Integrated Solutions focuses on improving distribution performance with goals of maximizing throughput, expanding capacity, and ensuring reliability through their comprehensive suite of services and technologies.

📋 Description

• Provide scheduled preventative maintenance to contract customers as assigned. • Provide on-demand corrective, 24/7 emergency, and paid services to customers as required. • Assist with start-up services as needed, working closely with the assigned installation specialists. • Report product quality issues to assigned Field Service Manager and file reports as directed/required. • Train KPI customers on system and maintenance operations. • Assist customers with part orders, consumables, repair and return of defective parts, and requests for information.

🎯 Requirements

• High School / Trade School graduate or above. • 3-6 years field service experience preferred. • Strong mechanical and electrical knowledge of Material Handling Equipment (MHE). • Self-starter with proven organization and problem-solving skills. • Strong oral and written communications. • Ability to read and understand equipment manuals and electrical schematics. • Ability to learn and comprehend software programs to assist in the troubleshooting and maintenance of systems. • Practice safe work habits and abide by the safety rules in accordance with our client. • General knowledge and understanding of PLCs. i.e. inputs and outputs to and from devices. • Must have a strong customer focus and be able to build relationships and establish trust, respect, competence, and confidence effectively and quickly. • Ability to use hand and power tools. • Ability to use forklifts and personnel lifts (scissor lifts and boom lifts). • Ability to weld mild steel (optional). • Ability to install air piping. Copper or Aluminum (optional). • Travel required on average up to 70%. • Must be able to lift 75 lbs., walk long distances, and stand for long periods of time.

🏖️ Benefits

• Medical Insurance • Dental Insurance • Vision Insurance • Health Care Concierge Service • 401(k) Retirement Plan (Pre-tax & Roth) • Company paid Basic Life Insurance, Short-Term Disability & Long-Term Disability • Voluntary Life & AD&D Insurance • Voluntary Accident, Critical Illness & Hospital Indemnity Insurance • Pet Insurance • Milk Stork Program • Wellness Program with gift card redemption and wellness challenges • Paid Time Off (Vacation, Sick & 10 Holidays)