Solutions Architect

🕒 April 15

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Kraken Digital Asset Exchange

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2011

₿ Crypto

💸 Finance

💳 Fintech

Crypto • Finance • Fintech

Kraken Digital Asset Exchange is a cryptocurrency platform that facilitates the buying and selling of over 200 cryptocurrencies, including Bitcoin, Ethereum, and many others. Founded in 2011, Kraken provides a comprehensive suite of features for both beginner and advanced traders, such as advanced trading interfaces and margin trading. The platform emphasizes industry-leading security, deep liquidity, and 24/7 customer support, making it a trusted choice for users worldwide. Kraken caters to individual investors as well as institutional clients, offering services like OTC trading and custody. The company is committed to transparency with its proof of reserves and mission-driven values. Kraken operates globally, supporting clients in over 190 countries, with a quarterly trading volume exceeding $207 billion. However, users are advised of the high risk of crypto investments and the lack of regulation in some jurisdictions.

📋 Description

• Run technical discovery with prospective customers alongside sales and our Partner Solutions Lead — map their architecture, constraints, and compliance needs to our product suite (Embed, Ramp, Earn, xStocks, CF Benchmarks). • Help define what the product suite should look like through the discovery being done on the front lines. Identify common asks and communicate priorities to downstream engineering teams so recurring asks get built as a priority directly into the product. • Design tailored solutions spanning our existing offerings, customizations to those offerings, bespoke integrations built on top of our platform, or hands-on work directly in the customer's codebase. • Scope and build proof-of-concepts that demonstrate technical feasibility and win the deal. • Own a clean, structured handoff to our Implementation team — delivering PoCs, solution design docs, and knowledge transfer sessions that ensure what was promised gets built. • Build the pre-sales Solutions Engineering playbook from scratch — discovery frameworks, solution templates, PoC standards, and handoff runbooks that the broader SE team will operate from. • Identify product gaps blocking deals and feed them into the roadmap with business context. Escalate to leadership blockers and help identify permanent solutions so the blocker doesn’t arise again.

🎯 Requirements

• 7+ years in a technical pre-sales role (solutions engineering or solutions architecture) at a B2B API or infrastructure company • Proven track record owning the technical pre-sales motion — discovery, solution design, PoC delivery, and deal-winning • Fluency with REST/WebSocket APIs, auth patterns (OAuth, JWT), webhook architecture, and integration debugging • Experience designing and building complex integrations for technical buyers at fintechs, banks, or neobanks — including customizations and bespoke work • Background building process from scratch — you've been an early or founding SE hire before and have created the playbook others run • Strong knowledge transfer skills — you know how to package a solution design so an implementation team can execute it faithfully • Clear, structured communicator who can run a discovery call, a design review, and a handoff debrief back to back • Experience writing RFPs and documenting solution approaches that clearly communicate how our product and our customizations will solve a customers problem.

🏖️ Benefits

• Offers Equity • Offers Bonus • Health insurance • Wellness allowance