
201 - 500 employees
💼 Consulting
📦 Logistics
⚡ Energy
Consulting • Logistics • Energy
Kraken is an innovative technology platform designed for the utility sector, providing an end-to-end solution that automates and enhances the energy supply chain. It manages over 60 million customer accounts and works with various energy sources, including offshore wind and grid-scale batteries. Kraken helps utilities improve operational efficiency, customer service, and innovative product development while contributing to the transition to a decentralized and decarbonized energy system.
🔥 26 minutes ago
🗣️🇩🇪 German Required
Where this job comes from
Posted on Kraken's careers page, not through a job board
First seen by Remote Rocketship 26 minutes ago

201 - 500 employees
💼 Consulting
📦 Logistics
⚡ Energy
Consulting • Logistics • Energy
Kraken is an innovative technology platform designed for the utility sector, providing an end-to-end solution that automates and enhances the energy supply chain. It manages over 60 million customer accounts and works with various energy sources, including offshore wind and grid-scale batteries. Kraken helps utilities improve operational efficiency, customer service, and innovative product development while contributing to the transition to a decentralized and decarbonized energy system.
• Own end-to-end onboarding and delivery of Generation Flex assets, including BESS, wind, and solar assets • Manage assets from initial discovery and technical analysis through site design, installation, configuration, commissioning, testing, and handover into live service • Build understanding of the Generation Flex product and KrakenFlex SaaS platform • Connect physical site and electrical/control systems with the KrakenFlex software architecture • Work with Product and Software Engineering to understand capabilities, configuration requirements, and technical constraints • Translate customer, electrical engineering, and SaaS/product requirements across teams • Understand end-to-end data and control paths through meters, PPCs, gateways, communications infrastructure, and KrakenFlex • Ensure customer use cases are reflected in telemetry, controls, configuration, integrations, and product modules • Explain physical and software integration approaches to customers • Identify product gaps, constraints, dependencies, and recurring onboarding challenges • Serve as primary customer delivery contact during site onboarding • Coordinate technical information with Electrical Engineering and Customer Success Engineering • Review customer technical documentation, including SLDs, network diagrams, asset specifications, PPC/controller documentation, Modbus maps, IP information, functional design specifications, metering, telemetry, hardware, and connectivity requirements • Coordinate Kraken integration documentation and gateway delivery and installation • Manage readiness for gateway connectivity, operational acceptance testing, and Kraken market/service testing • Manage delivery risks, communicate mitigation plans, surface blockers, and maintain site status visibility • Continuously improve the Generation Flex onboarding process with Engineering, Product, and Operations teams
• Strong technical background and confidence working with electrical, control systems, and networking • Practical understanding of industrial networking and communications, including IP addressing, LANs, routers, switches, VPNs, and site connectivity • Electrical engineering knowledge covering metering, breakers, transformers, generators, inverters, batteries, and asset control systems • Experience delivering technical projects involving integration, commissioning, or onboarding of physical assets • Excellent communication skills for explaining complex technical problems, impacts, owners, and next actions • Experience coordinating multiple teams and dependencies across customers, engineering, hardware, installation partners, and third parties • Highly organised approach, strong attention to detail, and ability to manage multiple sites simultaneously • Ability to proactively identify risks, remove blockers, and maintain delivery momentum • Customer-centric and collaborative approach • Interest in understanding SaaS products end-to-end • Professional fluency in German and English • APIs, data flows, system integrations, or cloud software architecture beneficial • Experience in flexible generation, battery storage, renewable energy, demand response, or distributed energy resources beneficial • Working understanding of industrial communication protocols such as Modbus or OPC UA helpful • Experience commissioning or integrating generators, BESS, solar, EV infrastructure, or other industrial energy assets beneficial • Experience with grid-connected assets, control systems, or energy market services beneficial • Experience with SaaS implementation, technical product onboarding, or systems integration beneficial • Familiarity with commissioning processes, including cold commissioning, energisation, and hot commissioning beneficial • Experience with industrial gateways, edge devices, or IoT connectivity beneficial • Full right to work in the country of application required; visa sponsorship unavailable
• Accommodation requests supported through [email protected] • Equal opportunity employer • No visa sponsorship offered; applicants must have the right to work in the country of application
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