Software Engineer, Developer Experience

🕒 February 10

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤝 Developer Relations (DevRel)

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Kustomer

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2015

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

💰 $60M Venture Round on 2023-05

SaaS • B2B • Artificial Intelligence

Kustomer is a customer service platform that combines CRM, ticketing, and artificial intelligence to deliver a comprehensive solution for efficient and personalized customer experience management. The platform offers self-service options for customers, empowering them with instant solutions, and provides tools for agents to deliver exceptional service. Kustomer harnesses the power of AI to automate and optimize customer queries and interactions across multiple channels, ensuring secure and seamless experiences for both customers and service agents. The company's AI-driven approach enhances customer satisfaction and operational efficiency.

📋 Description

• Improve developer experience across the engineering organization by identifying friction points, modernizing tools, and enabling engineers to work faster and more effectively. • Design, build, and deploy AI agents and automation that accelerate every phase of the SDLC, from code generation and review through testing, deployment, and monitoring. • Stay at the forefront of AI and automation tooling, rapidly evaluating and incorporating forward thinking solutions to continuously push quality, efficiency, reliability, and development velocity. • Partner with engineers across teams to identify friction, design solutions, and iterate quickly, championing best practices.

🎯 Requirements

• Proven experience in a developer experience, developer tooling or platform engineering role • Experience evaluating, implementing and advocating for AI developer tools to solve complex engineering problems • 5+ years of full-stack programming background with the ability to design systems end-to-end with high-level programming languages like Go, Python, JavaScript, etc. • Ability to see the big picture across engineering and product to identify systemic inefficiencies • Experience with containers and deployment with ECS and Terraform is a big plus. • Degree in Computer Science or a related disciplines.

🏖️ Benefits

• Kustomer offers an array of benefits including competitive salaries and stock options. • In the U.S. we offer 100% healthcare coverage. • 401K. • WiFi and Mobile reimbursement. • Generous vacation policy. • In the UK we also offer pension, supplemental health insurance and other perks.