Night NOC Technician

Job not on LinkedIn

🔥 10 minutes ago

🇧🇷 Brazil – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🌐 Network Operations

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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KXC Tecnologia

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

KXC Tecnologia is a company specializing in providing advanced technological solutions tailored for businesses looking to optimize their processes and improve their system performance. As an advanced partner of AWS, KXC offers consulting services for cloud migration, generative AI, and cloud computing, with a focus on helping small and medium-sized enterprises reduce costs and effectively scale their operations. With over ten years of experience in technology, KXC has transformed the realities of more than 500 companies by implementing scalable, efficient, and innovative cloud solutions that drive business success.

📋 Description

• Continuously monitor Cloud environments, services, and resources • Track dashboards, metrics, alerts, and observability tools • Identify outages, performance degradation, and potential incidents • Perform initial event analysis and triage in accordance with procedures and playbooks • Log, classify, update, and track tickets and incidents • Execute the prescribed first-level operational response procedures • Escalate issues to the responsible Cloud teams when specialized intervention is required • Monitor incidents through stabilization or proper handoff • Support the monitoring of environment availability and performance • Ensure clear records and accurate information handoff between shifts

🎯 Requirements

• Experience or knowledge in NOC operations, monitoring, infrastructure, technical support, or IT operations • Basic knowledge of Cloud infrastructure, networks, connectivity, servers, and service availability • Familiarity with monitoring, observability, and incident management tools • Troubleshooting knowledge for initial analysis • Experience opening, tracking, and escalating tickets/incidents • Ability to follow procedures, playbooks, and escalation workflows • Attentive, organized, responsible profile with strong communication skills • Availability to work night shifts on a rotating schedule, including weekends and holidays • Experience with AWS environments • Knowledge of Cloud Computing, preferably AWS • Knowledge of Cloud monitoring services and tools • AWS or related certifications in Cloud, infrastructure, and networking • Technical or higher education in Information Technology, Computer Networks, Cloud Computing, or related fields • AWS Certified Solutions Architect, AWS Certified SysOps Administrator, or equivalent certification preferred • Practical knowledge of network and systems troubleshooting, including connectivity, performance, and security issues • Familiarity with network and systems monitoring tools such as Zabbix or similar platforms • Availability to work overnight and respond quickly to incidents outside standard business hours • Technical education

🏖️ Benefits

• 100% Remote • Contractor engagement (PJ) • Ongoing professional development and continuous learning • Career development opportunities within the Cloud ecosystem