Mainframe MQ System Programmer – SME

🔥 0 minutes ago

🇿🇦 South Africa – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🖥 Software Engineer

👻 Ghost score 10%

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Kyndryl

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2021

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Kyndryl is a leading IT infrastructure services provider, serving thousands of enterprise customers worldwide. The company specializes in designing, building, managing, and modernizing complex, mission-critical information systems. Kyndryl offers a range of services including IT consulting, cloud services, cybersecurity, data and AI solutions, and digital workplace transformation. With a strong focus on innovation, partnerships, and co-creation, Kyndryl helps businesses tackle IT complexity and drive operational excellence. The company operates across various industries such as automotive, healthcare, banking, and more, providing expertise and solutions to address industry-specific challenges. Kyndryl's global network and strategic alliances empower enterprises to adapt to the evolving technology landscape, ensuring their essential systems are reliable and efficient.

📋 Description

• Install, implement, configure, maintain, and upgrade IBM MQ for z/OS using ShopzSeries and SMP/E • Administer large-scale Mainframe MQ environments, including Queue Managers and associated MQ objects • Configure and maintain MQ system options to optimize performance, availability, and reliability • Support and administer Queue Sharing Groups and z/OS Sysplex environments, including Coupling Facility integration • Design, implement, and troubleshoot MQ clustering, workload balancing, and high-availability solutions • Perform MQ problem determination, root-cause analysis, and resolution of complex incidents and system outages • Troubleshoot MQ issues using MQ commands, diagnostic facilities, logs, dumps, and monitoring tools • Perform dump analysis and provide technical root-cause analysis for MQ-related system problems • Monitor MQ performance, availability, capacity, and system health, taking proactive action to prevent service degradation • Develop and implement performance-tuning strategies for MQ environments • Support MQ disaster recovery planning, testing, execution, and validation across data centres • Ensure MQ environments meet customer high-availability, resilience, performance, and capacity requirements • Implement and maintain MQ automation, including health checks, queue manager recycle processes, alerting, monitoring, and automated recovery • Develop automation scripts using REXX or similar technologies • Maintain and improve MQ operational procedures, standards, technical documentation, and knowledge articles • Ensure MQ environments comply with security policies and standards, including RACF/SAF integration • Work with Security teams to implement MQ security controls and best practices • Support MQ-related projects, migrations, upgrades, implementations, and service transitions • Collaborate with Development, Operations, Infrastructure, Network, Security, Storage, Automation, and other technical teams • Provide technical leadership and guidance to other MQ System Programmers and Mainframe support teams • Engage directly with customers to understand requirements, provide technical recommendations, and resolve complex technical issues • Participate in change management, implementation planning, testing, and post-implementation validation • Contribute to continuous improvement, modernization, automation, and service optimization initiatives • Provide primary and backup on-call support, including nights, weekends, and public holidays where required • Provide global support and collaborate with geographically distributed teams • Maintain focus on customer satisfaction, operational stability, security, and service-level commitments

🎯 Requirements

• 8+ years of experience as a Mainframe IBM MQ System Programmer • Extensive experience supporting IBM MQ for z/OS in large and complex enterprise environments • Strong expertise in MQ installation, implementation, configuration, maintenance, and upgrades • Hands-on experience with ShopzSeries and SMP/E • Strong experience with MQ Queue Manager administration and MQ object configuration • Proven experience with Queue Sharing Groups (QSGs) and Sysplex environments • Knowledge and practical experience with Coupling Facility configurations supporting MQ • Experience designing, implementing, and troubleshooting MQ clusters and workload balancing • Strong MQ troubleshooting and problem-determination skills using MQ commands and diagnostic/monitoring tools • Experience with MQ Explorer, IBM OMEGAMON, SYSVIEW, BMC MainView, MQATTACH, and ICC • Strong understanding of MQ security and RACF/SAF integration • Experience with MQ performance monitoring, capacity management, tuning, and optimization • Experience supporting MQ high availability and disaster recovery solutions • Knowledge of MQ backup, recovery, restart, and recovery procedures • Experience with automation and scripting, particularly REXX or similar scripting technologies • Good understanding of JCL and z/OS utilities • Experience working with Development, Operations, Infrastructure, and other technical teams • Strong analytical and problem-solving capabilities • Experience performing technical root-cause analysis and supporting major incidents • Ability to work effectively in a customer-facing environment • Willingness and ability to participate in an extended-hours/global on-call rotation • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline (preferred) • IBM MQ certification or relevant IBM Mainframe certification (preferred) • Experience with MQ modernization, migration, and transformation projects • Experience implementing MQ automation and operational tooling • Experience with enterprise monitoring and automation platforms • Experience integrating MQ with distributed and enterprise application environments • Knowledge of z/OS system programming and related Mainframe subsystems • Experience working within ITIL-based service management environments • Strong technical documentation and knowledge-transfer skills • Previous experience working in a managed services or large enterprise customer environment

🏖️ Benefits

• Flexible, supportive environment • Well-being prioritized • Be Well programs supporting financial, mental, physical, and social health • Personalized development goals and continuous feedback • Certifications with Microsoft, Google, and Amazon • Coaching and hands-on learning experiences • Cutting-edge learning opportunities • Career-pathing and professional development support • Full-time employment