Kyndryl
10,000+ employees
Founded 2021
🏢 Enterprise
🔒 Cybersecurity
☁️ SaaS
Enterprise • Cybersecurity • SaaS
Kyndryl is a leading IT infrastructure services provider, serving thousands of enterprise customers worldwide. The company specializes in designing, building, managing, and modernizing complex, mission-critical information systems. Kyndryl offers a range of services including IT consulting, cloud services, cybersecurity, data and AI solutions, and digital workplace transformation. With a strong focus on innovation, partnerships, and co-creation, Kyndryl helps businesses tackle IT complexity and drive operational excellence. The company operates across various industries such as automotive, healthcare, banking, and more, providing expertise and solutions to address industry-specific challenges. Kyndryl's global network and strategic alliances empower enterprises to adapt to the evolving technology landscape, ensuring their essential systems are reliable and efficient.
Senior Associate - HR Services, Benefits
🕒 June 16
🗣️🇨🇿 Czech Required
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Kyndryl
10,000+ employees
Founded 2021
🏢 Enterprise
🔒 Cybersecurity
☁️ SaaS
Enterprise • Cybersecurity • SaaS
Kyndryl is a leading IT infrastructure services provider, serving thousands of enterprise customers worldwide. The company specializes in designing, building, managing, and modernizing complex, mission-critical information systems. Kyndryl offers a range of services including IT consulting, cloud services, cybersecurity, data and AI solutions, and digital workplace transformation. With a strong focus on innovation, partnerships, and co-creation, Kyndryl helps businesses tackle IT complexity and drive operational excellence. The company operates across various industries such as automotive, healthcare, banking, and more, providing expertise and solutions to address industry-specific challenges. Kyndryl's global network and strategic alliances empower enterprises to adapt to the evolving technology landscape, ensuring their essential systems are reliable and efficient.
📋 Description
• Deliver end‑to‑end administration of employee benefits programs (e.g. medical, life, retirement, wellness, leave‑related benefits) in accordance with local policies and regulations • Process employee benefits events including enrollments, changes, and terminations in HR systems (e.g. Workday or equivalent) • Maintain accurate and complete benefits records across HR systems and required local documentation • Act as a subject-matter resource for benefits processes, ensuring consistency and policy adherence across cases • Respond to employee and manager inquiries related to benefits, providing clear guidance on eligibility, coverage, and processes • Support HR Business Partners and HR Services colleagues with benefits-related escalations and complex cases • Partner with Payroll to ensure correct benefits deductions and compliance with statutory requirements • Provide high-quality customer service in line with HR Services SLAs and experience standards • Coordinate with external benefits providers and brokers to resolve operational issues and support program changes • Support benefits audits and compliance reviews by providing accurate data and documentation • Ensure benefits administration complies with local labor laws, statutory requirements, and internal HR policies • Escalating risks or compliance concerns proactively and support remediation actions • Identify opportunities for process standardization, simplification, and automation within benefits delivery • Participate in HR transformation initiatives such as benefits system implementations, country transitions, or process redesign • Support documentation of SOPs, process maps, and service catalogues for benefits services • Contribute to continuous improvement of mindset within HR Services • Manage physical and digital benefits-related documentation where required • Ensure data accuracy, confidentiality, and GDPR compliance in handling employee information • Support ad-hoc reporting requests and operational metrics related to benefits delivery • Supports assigned country or multi-country portfolio depending on organizational setup
🎯 Requirements
• 1-3 years of experience in HR operations, benefits administration, or shared services environment • Practical knowledge of employee benefits programs and HR compliance requirements • 1-3 years of experience working with HR systems (e.g. Workday) and service management tools • Strong attention to detail and ability to manage multiple priorities in a fast-paced environment • Proficiency in Microsoft Office tools (especially Excel, Word, Outlook) for documentation, tracking, and reporting • Fluent Czech (mandatory) • Good working knowledge of English (written and spoken) • Bachelor’s degree or equivalent experience in Human Resources, Business Administration, or a related field
🏖️ Benefits
• health insurance • retirement plans • paid time off • flexible work arrangements • professional development • wellness programs
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