Associate Salesforce Administrator – Life Sciences

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Labcorp

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

💊 Pharmaceuticals

🧬 Biotechnology

💰 $2G Post-IPO Debt - LabCorp on 2024-09

Healthcare • Pharmaceuticals • Biotechnology

Labcorp is a global leader in laboratory services, diagnostics, and drug development. The company provides testing, data and scientific insights to doctors, hospitals, pharmaceutical companies, researchers and patients, reaching more than 160 million patients annually. Labcorp operates a large global laboratory footprint with roughly 71,000 employees across 100+ countries and invests in advanced technologies (including AI and digital solutions) to accelerate drug development, support precision medicines (such as cell and gene therapies and oncology diagnostics), and inform clinical decision-making.

📋 Description

• The role is part of the Commercial Operations Team that ensures the Labcorp BLS Sales, Proposals and Contracts teams can leverage new and existing technologies to meet the commercial needs of our clients. • A unique opportunity to combine your interest in sales, proposals, contracts, data analytics and technology. • Contribute to the maintenance and day-to-day operations of the Labcorp BLS CRM system (Salesforce) and associated tools that are needed to support these efforts. • Provide end-user support for all system users and using both technical and business knowledge. • Set up and maintain role-based access via profiles and permissions. • Monitor feedback within the system and respond to end-user queries. • Design and manage flows, page layouts, record types, fields and reports. • Assist with the development and documentation of business and functional requirements and all implementations related to stand alone functionality, including testing of new enhancements and documentation. • Have strong written and verbal communication skills, with the ability to convey complex information in an audience-appropriate manner. • Set high standards of performance, assuming responsibility and accountability for successfully completing assignments.

🎯 Requirements

• Bachelor’s degree required in a related field; • Salesforce Administrator Certification; • 2 or more years’ experience working with Salesforce or an equivalent application system; • Excellent customer service skills, attention to detail and ability to be persistent while maintaining tact. • Demonstrated computer skills – requires excellent MS Office experience (specifically Excel, Word, Outlook, Powerpoint). • Demonstrated ability to plan, multi-task and prioritize. • Demonstrated teamwork, communication (written and verbal), and organizational skills. • Ability to work to deadlines. • Strong analytical skills. • Positive attitude and sense of urgency. • Experience in life science industry is beneficial;

🏖️ Benefits

• Work-life balance: At Labcorp, you can manage your work-life balance with their employee-friendly leave policy and enjoy dedicated time with your friends and family. • Training & development: Labcorp offers developmental training in self-paced, virtual, and live-in-person formats to help grow your career. The company aims to help improve your cultural awareness, offer valuable global insights and help you develop a strong global mindset. Labcorp increases employee engagement, encouraging cross-team connections and creating a culture of mentorship throughout the organization.