Labcorp
10,000+ employees
🏥 Healthcare
💊 Pharmaceuticals
🧬 Biotechnology
💰 $2G Post-IPO Debt - LabCorp on 2024-09
Healthcare • Pharmaceuticals • Biotechnology
Labcorp is a global leader in laboratory services, diagnostics, and drug development. The company provides testing, data and scientific insights to doctors, hospitals, pharmaceutical companies, researchers and patients, reaching more than 160 million patients annually. Labcorp operates a large global laboratory footprint with roughly 71,000 employees across 100+ countries and invests in advanced technologies (including AI and digital solutions) to accelerate drug development, support precision medicines (such as cell and gene therapies and oncology diagnostics), and inform clinical decision-making.
RCM Customer Service Support Representative
🔥 5 minutes ago
🌲 North Carolina – Remote
💵 $17 - $21 / hour
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
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Labcorp
10,000+ employees
🏥 Healthcare
💊 Pharmaceuticals
🧬 Biotechnology
💰 $2G Post-IPO Debt - LabCorp on 2024-09
Healthcare • Pharmaceuticals • Biotechnology
Labcorp is a global leader in laboratory services, diagnostics, and drug development. The company provides testing, data and scientific insights to doctors, hospitals, pharmaceutical companies, researchers and patients, reaching more than 160 million patients annually. Labcorp operates a large global laboratory footprint with roughly 71,000 employees across 100+ countries and invests in advanced technologies (including AI and digital solutions) to accelerate drug development, support precision medicines (such as cell and gene therapies and oncology diagnostics), and inform clinical decision-making.
📋 Description
• Answer 80+ inbound calls per day from patients, doctor's office, or private insurance carriers. • Initiate payment plans for patients for outstanding balances. • Routinely utilize multiple resources to resolve patient inquiries while on the phone • Maintain performance goals • Ability to become proficient with processes after completing a structured training program
🎯 Requirements
• High School Diploma or GED equivalent • 1 year or more customer service experience • 1 year or more high volume call center experience (preferred) • 1 year or more medical billing, insurance claims, and explanation of benefits (preferred) • 1 year or more patient billing (preferred)
🏖️ Benefits
• Medical • Dental • Vision • Life • STD/LTD • 401(k) • Paid Time Off (PTO) or Flexible Time Off (FTO) • Tuition Reimbursement • Employee Stock Purchase Plan
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