Laçador de Ofertas
Marketplace • B2C • eCommerce
Laçador de Ofertas is a Brazilian online deals platform and marketplace that connects consumers with discounted vouchers for restaurants, entertainment, tours, hotels and local experiences—primarily focused on the Rio Grande do Sul region (Gramado, Porto Alegre and surrounding destinations). The company operates a web and mobile platform where partner businesses publish time‑limited offers and users buy coupons/vouchers, schedule reservations, and redeem services at partner locations; it also provides customer support, payment processing integrations, cashback and promotional codes. Laçador de Ofertas acts as an intermediary (not the direct provider of goods/services), managing listings, payments and user accounts while partners deliver the purchased experiences.
Customer Support Analyst
Job not on LinkedIn
October 28
🗣️🇧🇷🇵🇹 Portuguese Required
🗣️🇪🇸 Spanish Required
Laçador de Ofertas
Marketplace • B2C • eCommerce
Laçador de Ofertas is a Brazilian online deals platform and marketplace that connects consumers with discounted vouchers for restaurants, entertainment, tours, hotels and local experiences—primarily focused on the Rio Grande do Sul region (Gramado, Porto Alegre and surrounding destinations). The company operates a web and mobile platform where partner businesses publish time‑limited offers and users buy coupons/vouchers, schedule reservations, and redeem services at partner locations; it also provides customer support, payment processing integrations, cashback and promotional codes. Laçador de Ofertas acts as an intermediary (not the direct provider of goods/services), managing listings, payments and user accounts while partners deliver the purchased experiences.
📋 Description
• Respond to customers across all brand communication channels, always aligned with our tone of voice and brand positioning; • Understand customers' needs and strive to resolve issues quickly and efficiently; • When necessary, escalate or route inquiries to other departments within the company; • Contribute to a collaborative and innovative work environment.
🎯 Requirements
• Own laptop or computer and a reliable internet connection; • Strong verbal and written communication skills; • Contracted as a PJ (independent contractor); • Availability to work Monday to Friday, 3:00 PM to 9:00 PM; • Must reside in Rio Grande do Sul, Brazil; • Previous experience with chat support; • Be proactive, organized, and committed.
🏖️ Benefits
• 100% remote work • Home office allowance • Ongoing training and support • Real opportunities for learning and growth • Dynamic and challenging work environment
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