Langate Software
51 - 200 employees
Founded 2001
⚕️ Healthcare Insurance
☁️ SaaS
🏢 Enterprise
Healthcare Insurance • SaaS • Enterprise
Langate Software is a leading provider of software development services, focusing on helping businesses of all sizes achieve digital transformation. With over 20 years of experience, Langate specializes in creating innovative and secure solutions for enterprises, particularly in the healthcare industry. Their offerings include custom software development, legacy system migration, cloud migration, and data analytics. Langate is renowned for building strong dedicated teams and delivering quality IT solutions that enhance security, scalability, and automation. The company also provides services in AI and AR/VR integrations, making it a versatile partner for enterprise-level software needs.
Service Operations Manager
Job not on LinkedIn
🕒 March 31
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Langate Software
51 - 200 employees
Founded 2001
⚕️ Healthcare Insurance
☁️ SaaS
🏢 Enterprise
Healthcare Insurance • SaaS • Enterprise
Langate Software is a leading provider of software development services, focusing on helping businesses of all sizes achieve digital transformation. With over 20 years of experience, Langate specializes in creating innovative and secure solutions for enterprises, particularly in the healthcare industry. Their offerings include custom software development, legacy system migration, cloud migration, and data analytics. Langate is renowned for building strong dedicated teams and delivering quality IT solutions that enhance security, scalability, and automation. The company also provides services in AI and AR/VR integrations, making it a versatile partner for enterprise-level software needs.
📋 Description
• Lead, manage and hold accountable the service team, fostering accountability, innovation, and collaboration. • Build and optimize service operations processes to enhance service delivery. • Facilitate weekly service team and daily stand-up meetings, ensuring clear communication and actionable follow-ups. • Develop project plans, assign resources and provide regular project status updates and efficiently manage resource allocation across the service pipeline. • Handle change orders and direct service change requests, ensuring seamless execution. • Ownership of documentation structure, SOP quality and adherence. • Ensure adherence to service desk processes in line with company policies. • Monitor and achieve service level objectives across all service incidents and requests. • Maintain regular communication with key third-party vendors, ensuring alignment with service objectives. • Conduct technology alignment reviews, providing insightful recommendations.
🎯 Requirements
• Excellent English communication skills • Strong technical background within Microsoft 365 and Azure Ecosystem • Proven leadership in service delivery management • Excellent communication and team management skills • Knowledge of current technology trends • Minimum of 5+ years working in IT MSP or similar IT Service Desk team • Minimum of 5+ years as Infrastructure IT Engineer (T2 or T3) or Team Lead • Minimum of 3+ years in IT Project Management • 1 or more of the following certifications or similar ITIL CAPM PMP Project + M365 or Azure Fundamentals
🏖️ Benefits
• Remote Work • Certifications and Training Program • Unlimited Time Off
Apply NowSimilar Jobs
🕒 March 31
Circana
5001 - 10000
Capability builder leading the adoption of core improvement systems in Circana Operations. Focused on coaching T2 and T3 leaders to enhance leadership behaviors and drive performance.
🕒 March 30
Senior Operations Manager overseeing service and parts operations at Carvana. Leading teams to achieve customer satisfaction, operational excellence, and financial performance.
🕒 March 28
Associate Director improving Patient Services operations and analytics at Ionis Pharmaceuticals. Focused on business value analytics and operational insights for strategic decision-making.
🕒 March 28
Operations Manager at Commure driving client growth through operational optimization in the healthcare sector. High-visibility role with end-to-end ownership and cross-functional collaboration.
🇺🇸 United States – Remote
💵 $90k - $120k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
⚙️ Operations
🦅 H1B Visa Sponsor
🕒 March 28
Portfolio Operations Analyst overseeing securities movement and settlement functions for Finance of America. Responsible for ensuring accuracy, compliance, and timely execution of related activities.
