Legal Aid Line Attorney

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🔥 1 minute ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $35 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Attorney / Lawyer

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Legal Aid of NorthWest Texas

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1951

🤲 Charity

🤝 Non-profit

Charity • Non-profit • Legal Services

Legal Aid of NorthWest Texas is a non-profit organization dedicated to ensuring equal access to justice by providing free civil legal services to low-income individuals and families across 114 counties in North and West Texas. Through various legal assistance programs, the organization addresses issues such as housing, family law, immigration, and health care, making a significant impact on the lives of those in need of legal support.

📋 Description

• The LAL attorney must be able to timely and promptly answer incoming calls, enter client information into the electronic case management system, summarize the client’s legal issues in a clear, concise manner, issue spot for other legal issues the client may have, provide legal advice, information and guidance and make appropriate referrals to social service providers, legal aid providers, and specific websites designed to provide pro se assistance on these particular issues. • The LAL attorney must ensure the data entered into the electronic case management system is accurate and thoroughly details the client’s case information as well as the service provided. • The LAL attorney is responsible for any other duties assigned by the supervising attorney, branch manager, Deputy Director or Chief Executive Officer. • Answer incoming calls in a professional and considerate manner. • Monitor the online intake portal and take appropriate action on the applications received thought the portal by integrating applications into the electronic case management system. • Conduct telephone intake by answering and returning applicant and client calls, conduct initial client screening and eligibility determination, including distinguishing emergency legal matters from non-emergency legal matters, fact gathering, follow-up investigation and case assignment. • Create a written summary of the applicant’s legal matter and advice, information, guidance or brief service provided. • Maintain knowledge of social service agencies and websites that can assist applicants and make appropriate referrals. • Develop and maintain knowledge of the pertinent areas of the law. • Participating in in-house training programs and staff meetings and activities. • Maintain a high degree of confidentiality and professionalism regarding client matters. • Maintain professionalism toward clients, visitors and other employees. • Adhere to program policies and procedures, including internal policies, as may be established.

🎯 Requirements

• Licensed to practice law in Texas. • Prior legal services, public interest, or volunteer experience serving low-income individuals is preferred. • Excellent verbal and written communication skills and excellent interpersonal skills. • Candidate must be detail oriented, efficient, organized and self-motivated. • Ability to interact professionally and courteously with individuals at all levels. • Excellent technology and computer skills required. • Previously use of Microsoft Office products preferred. • Ability to work independently and exercise good judgment while maintaining client confidentiality, integrity, and discretion in the performance of all duties. • Excellent attendance record. • Must maintain residency in the State of Texas for duration of employment. • Fluent in Spanish – both verbal and written is preferred.