Customer Solutions Consultant

🕒 3 days ago

🏈 Alabama – Remote

🏈 Alabama – Remote

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

💻 Solutions Engineer

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LARVOL

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2004

🧬 Biotechnology

💊 Pharmaceuticals

⚕️ Healthcare Insurance

Biotechnology • Pharmaceuticals • Healthcare Insurance

LARVOL is a company that provides expertly-curated oncology data intelligence services. They assist top pharmaceutical companies by delivering comprehensive reports on Key Opinion Leader (KOL) activities, market intelligence, conference planning, and detailed cancer trial results. Their platform aggregates data from various sources, including clinical trials, social media, and conferences, to provide critical insights for strategic planning. LARVOL's services cater to those seeking in-depth analysis and well-organized information about oncology developments, and their products are recognized and highly valued by major pharmaceutical figures.

📋 Description

• Lead consultative customer conversations with high-touch enterprise accounts, including pharmaceutical companies, biotech, and external consultancies • Run platform demos tailored to each customer's oncology workflows and competitive questions • Help customers identify use cases they cannot yet articulate on their own • Translate customer needs and feedback into actionable input for the AI, product, and engineering teams • Partner with the Director of AI and Data Science to ensure customer-driven priorities shape product evolution • Support enterprise account growth and expansion across our product portfolio, including contributing to late-stage deal conversations and solution design. • Partner with commercial teams on pre-sales and solutioning, helping shape proposals, navigate stakeholder dynamics, and drive deal closure • Stay current on the oncology landscape: clinical trial activity, regulatory shifts, competitive dynamics, and emerging science

🎯 Requirements

• Hands-on background in oncology, pharma, or life sciences. This is non-negotiable. • Prior experience in pharmaceutical competitive intelligence, medical science liaison work, scientific consulting, or oncology-focused SaaS is preferred • Strong consultative communication skills, with the ability to engage credibly with PhD-level scientists, clinical research teams, and medical affairs professionals • US-level English proficiency, both written and spoken • Comfort learning and demonstrating SaaS platforms • Self-directed, comfortable operating as an independent contractor in a fully remote and globally distributed team • Experience supporting enterprise account growth and commercial expansion in a complex B2B environment • Availability during US business hours

🏖️ Benefits

• Independent contractor engagement with full flexibility on where you work • 100% remote, 100% of the time. No required travel • High-impact role with direct CEO engagement and visibility across the business • Opportunity to shape customer outcomes and product direction for a category-leading oncology intelligence platform