Product Manager – Growth & Retention

🕒 May 13

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Laserhub GmbH

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

🤝 B2B

☁️ SaaS

🏪 Marketplace

💰 Series B - Laserhub on 2022-06

B2B • SaaS • Marketplace

Laserhub GmbH is a German digital manufacturing platform that streamlines quoting, ordering, and delivery of custom metal and plastic parts for industrial customers. Customers upload CAD files, select materials and finishing options, and receive instant quotes and fixed delivery dates; Laserhub coordinates a network of producers to manufacture sheet metal, laser-cut, bent, CNC-turned, milled, and tube laser parts and offers additional services like grinding, coating, and certifications. The company focuses on B2B customers across the DACH region, emphasizes fast lead times, ISO 9001:2015-certified quality management, and operates a SaaS-style online ordering and marketplace model.

📋 Description

• You lead, with a high degree of ownership, the entire product cycle in the Customer Success area — from discovery and ideation, through prioritization and implementation, to continuous improvement. • You analyze product performance and relevant metrics to ensure that targets are met. • You are responsible for delivering an outstanding customer experience and genuine added value. • You define requirements, write clear user stories, and further develop the roadmap for your area.

🎯 Requirements

• Completed degree in engineering, business, software development, marketing, data/analytics, or a comparable field. • At least 3 years of experience in software product management and with complex web technologies — ideally in customer-facing environments such as marketplaces, e-commerce, B2B platforms, or other digital platform models. • Strong understanding of funnel analysis, automations, customer-focused optimizations, and system integrations. • Excellent analytical skills and at least 2 years of experience with data analysis tools such as SQL, Excel, data visualization/transformation, pivot tables, or comparable solutions. • Basic technical understanding and an interest in modern technologies and AI-supported workflows are a plus. • Very good communication skills in German and English — both written and spoken. • Independent, pragmatic, and solution-oriented working style with a high degree of initiative. • Enjoy working in a fast, entrepreneurial environment and questioning existing processes.

🏖️ Benefits

• Monthly voucher • Wellpass / EGYM or other options