Director of Trust & Safety

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LatamCent

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

🎯 Recruiter

🤝 B2B

☁️ SaaS

Recruitment • B2B • SaaS

LatamCent is a staffing and recruiting firm that specializes in connecting companies in the USA with top talent from Latin America. They focus on building remote and nearshore teams for various functions including sales, marketing, and IT, leveraging their expertise to help organizations recruit, hire, and retain the top 1% of talent in the region. With a commitment to providing high-quality candidates quickly, LatamCent helps businesses reduce hiring times and costs while enhancing their workforce with skilled professionals.

📋 Description

• Build and run the Trust & Safety operating model from the ground up: team structure, workflows, tooling, and the roadmap to scale it • Drive down fraud losses and platform risk by defining and tracking the metrics that actually move the needle • Translate marketplace threats into executive-ready reporting that gets budget and buy-in • Partner with Product and Engineering to ship fraud detection, identity verification, and moderation tooling that delivers measurable results, not just features • Own high-severity incident response, connecting Legal, Engineering, and Operations so investigations actually change policy and product • Evaluate and manage vendor relationships for fraud and identity tools, owning the build-vs-buy calls • Set the policy foundation with Legal, keeping it audit-ready and enforceable across the org

🎯 Requirements

• 7+ years in Trust & Safety, Fraud Operations, or Risk Management • 5+ years leading people, including managing other managers or senior ICs • A track record of building or scaling a Trust & Safety, fraud, or marketplace-integrity function, not just running an existing one • Proven ability to turn operational problems into systems and influence cross-functional roadmaps • Experience reporting metrics and outcomes directly to executive stakeholders • Background in a high-growth marketplace, platform, or consumer internet business • Professional fluency in English, C1 minimum, written and spoken • Hands-on experience with identity verification or fraud tools like Jumio, LexisNexis, TransUnion, or IPQS

🏖️ Benefits

• Health insurance • Professional development opportunities