Principal Product Manager, Growth Enablement

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November 24

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LawPay

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Finance • Compliance • B2B

LawPay is a leading payment management software designed specifically for the legal industry. Trusted by law firms across the United States and Canada, LawPay provides solutions such as credit and debit card payments, eCheck payments, legal fee financing, and invoicing. Its platform complies with ABA and IOLTA guidelines, ensuring secure and efficient payment processing tailored for legal professionals. LawPay integrates with numerous legal software solutions and is recommended by all 50 state bars, 60+ local and specialty bars, and the ABA. The company also offers resources such as CLE webinars and legal industry insights.

51 - 200 employees

Founded 2005

💸 Finance

📋 Compliance

🤝 B2B

📋 Description

• Leverage strong technical aptitude to collaborate with engineering teams to build a shared vision & roadmap for growth enablement infrastructure, considering business goals, technical challenges, implementation cost, and scalability • Build and optimize the data infrastructure, analytics platforms, and tooling that enable product teams to run experiments, track conversions, and optimize funnels across the customer journey • Identify and implement growth enablement services that can be deployed uniformly to existing products and optimize time-to-integrate for new products • Collaborate with Engineering and product partners on the roadmap for experimentation platforms, feature flagging systems, customer data platforms, and product analytics infrastructure that enable teams to test, learn, and iterate quickly • Understand customer problems related to security & access management to accelerate cross-sell and deepen trust by delivering delightful authentication experiences • Collaborate with Engineering, Data, and Product teams to ensure robust event tracking, data quality, and accessibility of insights across all touchpoints • Partner with security and compliance teams to ensure all data collection and experimentation frameworks meet regulatory and industry standards • Conduct discovery efforts, and analyze qualitative and quantitative data to inform decision-making and iterate on solutions, driving measurable improvements in performance, efficiency of development, cross-sell, account security and user experience • Roll up your sleeves and dig into the technical details while obsessing over a simple, intuitive experience for both our customers and internal teams

🎯 Requirements

• 7-10 years of growth infrastructure and enablement platforms in SaaS environments, with experience launching experimentation frameworks, analytics systems, and data infrastructure at scale • Deep technical understanding of growth tech stacks including customer data platforms (Segment, mParticle), product analytics (Amplitude, Mixpanel), experimentation platforms (LaunchDarkly, Optimizely), and PQL/scoring systems (Pocus, Correlated) • Strong technical background with ability to understand and discuss data architecture, API integrations, event schemas, and tradeoffs in instrumentation approaches. • Experience launching shared growth infrastructure and tooling that serves multiple products and teams • Proven track record of building data foundations that enable experimentation, personalization, and automated lifecycle interventions • Collaborative Approach: You can partner effectively with engineering, data science, and product teams to define requirements and deliver scalable solutions • Strategic Vision: You can articulate how infrastructure investments unlock growth capabilities across the organization • Clear Communication: You are able to communicate effectively with technical and non-technical teams and simplify complex technical concepts for diverse audiences. • Business Acumen: You are extremely comfortable prioritizing customer needs in the context of business objectives • Problem Solver: Strong analytical skills and a data-driven approach to solving complex problems • Customer Focus: Deep empathy for users and commitment to enhancing their journey and experience. • Security Mindset: Proactive in identifying and addressing security needs to protect user data and ensure compliance. • Adaptability: Thrive in a fast-paced environment and can pivot when needed. • Innovative Thinker: Excitement for bringing creative ideas to life and driving technical innovation • Bachelor's degree in a directly related field, or equivalent practical experience

🏖️ Benefits

• Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees. • Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members. • Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents. • Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching. • Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development. • Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually). • Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform.