Platform Operations Specialist

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Leadx Pro

11 - 50 employees

Founded 2023

📣 Marketing

☁️ SaaS

🏪 Marketplace

Marketing • SaaS • Marketplace

Leadx Pro is a private affiliate network and platform built by experienced media buyers to serve professional media buying teams. It offers exclusive direct-to-advertiser offers, proprietary tracking and real-time analytics, AI-powered optimization, fraud detection, and transparent payout terms. The company combines a vetted, invite-only community and collaborative knowledge sharing with a SaaS-like platform and services that help members scale campaigns across verticals such as eCommerce, iGaming, nutra, lead gen, and dating.

📋 Description

• Leading the operational oversight of our entire advertising execution process, ensuring smooth delivery and performance across Meta. • Troubleshooting delivery issues across ad platforms, swiftly diagnosing root causes—from creative rejections to API failures—and ensuring minimal disruption to client performance. • Investigating new issues as they arise due to frequent publisher changes, policy updates, and ecosystem shifts—staying one step ahead of what's broken and why. • Collaborating closely with our Product team to shape the tooling, automations, and workflows that power our production and operations—your insight will drive efficiency at scale. • Partnering with Customer Success and Support to triage incidents, provide clarity on issue impact, communicate realistic resolution timelines, and maintain a high standard of customer communication throughout. • Managing offshore operations teams with confidence and clarity, ensuring consistent quality, alignment, and operational excellence across time zones.

🎯 Requirements

• Experience in managing digital platform operations. • Knowledge of Artificial Intelligence (AI) tools and their application to digital marketing, workflow automation, content generation, and data analysis. • Advanced knowledge of Meta Business Suite and Meta Ads Manager for campaign creation, optimization, and performance analysis. • Experience in managing Meta Business Manager (BM), advertising accounts, Pages, Pixels, Catalogs, assets, user permissions, and account access management. • Knowledge of performance monitoring and management tools (e.g., Google Analytics, Dynatrace, Splunk). • Basic technical skills (e.g., API management, cloud computing, CRM systems). • Problem-solving skills and incident management expertise. • Excellent communication skills and ability to work in cross-functional teams. • Focus on continuous improvement and technological innovation. • Possession of an active VAT number

🏖️ Benefits

• Join an innovative team during an exciting phase of growth; • Opportunity for rapid growth within your role and beyond, through a career progression & internal rotation program; • Independence and full autonomy to shape your work as you prefer and suggest changes that truly make an impact; • Contract: contractor; • Compensation: Fixed compensation & Variable Incentives; • Full remote work.

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