SalesPro Specialist – High-Volume

Job not on LinkedIn

🕒 October 15, 2025

🌽 Illinois, Maryland – Remote

🌽 Illinois – Remote 🦀 Maryland – Remote

💵 $60k - $65k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🤑 Sales

🦅 H1B Visa Sponsor

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Leap

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2019

📚 Education

💳 Fintech

💰 $99.9M Debt Financing - Leap on 2025-03

Education • Fintech

Leap is a study-abroad platform that helps students plan and apply to universities worldwide. It provides end-to-end services including university shortlists, test-prep resources (IELTS, TOEFL, SAT, GRE, GMAT, PTE, DET), application counseling, SOP/LOR support, visa guidance, events, and financing options such as student loans. Leap operates consumer-focused apps and local centers to connect students with counsellors and hosts webinars and fairs to support admissions.

📋 Description

• Lead Interactive Training Sessions: Conduct engaging, hands-on training sessions via Zoom to ensure customers effectively utilize the software. • Manage Customer Projects: Oversee customer onboarding projects from initiation to completion, ensuring timely delivery and adherence to project plans. • Backend Training and Configuration: Provide in-depth training on backend functionalities and configure software settings to align with customer requirements. • Customer Support and Solution Development: Address customer requests by devising innovative solutions and ensuring their business needs are met. • Project Management: Implement project management best practices, including time tracking, development and maintenance of detailed project plans, and clear, consistent communication. • Issue Identification and Mitigation: Proactively identify potential issues, risks, and concerns during the onboarding process and take appropriate actions to mitigate them. • Customer Education Programs: Assist in developing and executing educational programs to support new business initiatives, ensuring customers are well-informed and empowered. • Cross-Departmental Collaboration: Work collaboratively with various departments within Customer Success to ensure customer accounts are configured to meet their business needs. • Deep Product and Sales Process Knowledge: Gain an in-depth understanding of the customer’s sales processes and the SalesPro application to provide tailored solutions. • Enhance Customer Experience: Serve as a driving force in delivering a positive and seamless customer onboarding experience, ensuring high levels of satisfaction and success.

🎯 Requirements

• Education: Associate or Bachelor’s degree in a relevant field. • Experience with Web-Based Applications: 1-2 years of experience using, supporting, or troubleshooting web-based applications. • Client-Facing Role Experience: 1-2 years of experience in an external client-facing role, demonstrating strong customer service skills. • Software Implementation: 1-2 years of experience with software implementation, showcasing the ability to guide clients through the setup process. • Project Management: 1-2 years of project management experience, including planning, executing, and overseeing projects to ensure timely completion. • Nice to Have: Experience working in fast-paced startup environments, demonstrating adaptability and the ability to thrive in rapidly changing, dynamic settings. • Communication Skills: Excellent written and verbal communication skills to effectively convey information and instructions. • Technical and Analytical Skills: Strong technical, analytical, and troubleshooting skills to address and resolve client issues. • Organizational Skills: Strong organizational skills with the ability to manage multiple tasks and projects simultaneously. • Attention to Detail: Exceptional attention to detail and accuracy in all work. • Prioritization and Time Management: Ability to prioritize tasks and manage workload efficiently in a high-volume, deadline-driven environment.

🏖️ Benefits

• Affordable Health & Wellness Coverage – comprehensive and competitive benefits package, starting the first of the month following your hire date. • Invest in Your Future – 401(k) company match to help you build financial security. • Time to Recharge – We believe time to rest and recharge matters. Leap offers a Flexible Time Off (FTO) policy, 10 paid sick days, and 8 paid company holidays. • Comprehensive Employee Assistance Program (EAP) – resources to support your mental health, financial well-being, and everyday challenges. • Exclusive Discounts with LifeMart (via ADP) – save on groceries, restaurants, entertainment, pet insurance, cell phones, child care, and more! • MoveSpring Wellness App – stay active and engaged with company step challenges, workout content, meditation tools, and wellness blogs for a healthier you! • Culture & Team-Building Activities – we love to connect, celebrate, and grow together through team events, fun challenges, and company traditions like our Annual Summit!