Member Intake Coordinator

🔥 12 hours ago

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Leap

11 - 50 employees

Founded 2023

⚕️ Healthcare Insurance

🤝 B2B

💰 $1M Venture Round - LEAP HEALTH on 2024-03

Healthcare Insurance • B2B

Leap is the only transparent specialty infusion benefit solution for employers. It eliminates hidden drug markups and provides end-to-end coordination of specialty infusion care — from pharmacy sourcing to in-home nursing — to reduce specialty drug costs and simplify the patient experience. Leap serves self-funded employers, brokers/consultants, and patients with a tech-enabled care model that cuts infusion spending, improves engagement, and delivers in-year hard-dollar savings.

📋 Description

• Execute 80–100+ daily outreach touchpoints via phone, SMS, and email • Build rapport quickly and communicate Leap’s value clearly • Gather and validate member demographic, clinical, and treatment information • Leverage CRM, EHR, and outreach tooling fluently • Maintain accurate, up-to-date documentation across systems

🎯 Requirements

• 2+ years of experience in a high-volume outbound or client-facing role • Persuasive, empathetic communicator • Strategic approach to outreach • Tech-savvy and tool-fluent • Strong written communication across SMS and email • Available to work 10am–6pm Pacific Time

🏖️ Benefits

• Health insurance • 401(k) matching • Stock options • Paid time off

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