Scheduling Coordinator

🔥 2 hours ago

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Learning Network

WebsiteLinkedInAll Job Openings

201 - 500 employees

📚 Education

☁️ SaaS

Education • SaaS

Learning Network is an education services organization that combines people, technology, and instructional expertise to offer online courses, a learning management platform, and comprehensive student support. The organization provides enrollment management, curriculum and instruction, assessment, and marketing and communications to grow student, parent, and educator communities. Learning Network emphasizes integrity, commitment, and community while delivering an award‑winning curriculum, an intuitive learning platform, and full-service enrollment and academic support.

📋 Description

• Create and maintain accurate, compliant student schedules that lead to academic success and timely graduation. • Partner proactively with students and families to provide guidance, answer scheduling questions, and deliver an exceptional customer experience. • Monitor graduation progress, review transcripts, and ensure students remain on pace toward meeting all graduation requirements. • Collaborate with internal teams to resolve scheduling challenges while maintaining accuracy, responsiveness, and operational excellence. • Serve students, families, and colleagues with genuine professionalism, integrity, humility, and a white-glove mindset that makes every interaction feel personal and uplifting. • Master organizational scheduling rules, graduation requirements, and best practices across all grade levels. • Proactively communicate with students and families through phone calls, email, text messages, and other communication channels regarding schedules, graduation progress, and related academic planning. • Respond promptly and professionally to inbound scheduling questions while providing accurate guidance and exceptional customer service. • Create, review, and maintain accurate student course schedules while ensuring compliance with district and graduation requirements. • Review high school transcripts and academic records to ensure students remain on track for graduation and post-secondary readiness.

🎯 Requirements

• Bachelor’s degree in Education, Human Services, Business, Communications, or related field (required). • Minimum of three (3) years of experience in customer service, customer relations, student services, education, or a related customer-facing role (required). • Experience supporting students or families in an educational environment (required). • Experience creating or managing student academic schedules, graduation planning, or academic advising (preferred). • Experience using student information systems, Google Workspace, Mac OS, and collaboration tools such as Asana (preferred). • Ability to pass required background checks (required).

🏖️ Benefits

• Medical, dental, and vision employee coverage for as little as $1 each per month; • Personal paid time off in addition to major holidays; • Short-term disability insurance, long-term disability insurance, life insurance, and AD&D insurance are all 100% paid by the employer; • 401(k) with employer contributing a dollar-for-dollar match of employee contributions up to 6% of employee earnings.