Restaurant Manager

Job not on LinkedIn

May 1

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Logo of Lebanese Taverna Group

Lebanese Taverna Group

We are a collection of great Middle Eastern Restaurants with 11 locations throughout the Washington, DC/ Baltimore corridor with six full-service restaurants, four cafes, a market and full service catering.

201 - 500 employees

đź“‹ Description

• Participate in the recruitment, hiring and onboarding of new staff. • Train and empower staff to achieve our elevated standards of service. • Create FOH staff schedules, report payroll and control staffing to maintain labor costs. • Collaborate with our culinary team to ensure harmony from the kitchen to the table. • Develop continuing education opportunities for staff, working with purveyors and farmers. • Manage reservations on line to maximize reservations and accommodate business demand. • Communicate with guests regarding reservations, special events, prices and scheduling. • Maintain inventories of FOH supplies. • Engage in ongoing communication of varied and pertinent information with the owner. • Streamline and enhance operations through the development of efficient policies, operating procedures, and guest-service standards. • Oversee the beverage program ensuring restaurant standards are upheld and cohesion exists between libations and victuals. • Update POS systems (items, stock, and pricing) based on inventory and sales trends. • Complete routine maintenance and general upkeep of the dining room as a whole. • Prepare and hold a pre-shift meeting with staff communicating positively and effectively what is going well, potential areas of improvement and core focuses for the upcoming shifts (i.e. upselling, teamwork, guest satisfaction, etc.). • Organize and complete the set up and breakdown of service or special events (including but not limited to creation of floor plan, menus, employee attendance, cash in/out). • Supervise and guide all employees before, during and after shift. • Strive to exceed guest experience through observing food and beverage service, suggesting improvements where possible. • Engage guests by establishing a welcoming presence during service.

🎯 Requirements

• Charisma, tenacity and a fantastic sense of humor • One year fine dining management • Two years in an upscale restaurant environment • A strong knowledge of cuisine, wines and spirits • High emotional intelligence, able to cultivate trusting relationships with diverse individuals • Adaptable, capable of shifting styles to fit the needs of an array of people • Ability to work calmly and effectively under pressure in a detail orientated environment • POS system experience (please indicate what system(s) and length of time used) • Impeccable written and oral communication skills • A passion for excellence

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