Senior Consultant

Job not on LinkedIn

October 27

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Logo of Legion

Legion

Legion is a company that owns a website which has been temporarily suspended. For further assistance, users are encouraged to contact their support team at support@webware. io. Beyond this, there are no clear details about their specific industry or operations from the provided text.

11 - 50 employees

đź“‹ Description

• Promote the evolution of the Legion Implementation Methodology and implement approaches that support Agile standards for cloud delivery solutions • Manage multiple concurrent enterprise projects, leading all implementation project phases • Ensure a smooth implementation and adoption of the Legion platform, providing a seamless journey and business results that drive customer success • Configure Legion products according to the solution blueprint • Provide configuration reviews and configuration knowledge transfers to the customer • Assist customers with software testing along with roll-out activities such as data loads and system initialization • Deliver live customer training for areas such as training the trainer for administrators and store managers • Lead and facilitate discussions and workshops with the customer • Oversee configuration documents, tools, and methodologies including but not limited to solution blueprint, enterprise configuration worksheet, etc. • Define, manage, and deliver on customer expectations throughout the implementation process • Work with teams within Legion to ensure implementation timelines and support SLAs are met • Advocate customer needs within Legion to ensure the product continues to improve on behalf of your customer • Be familiar with compliance and labor laws and how they impact customers • Complete ongoing education to further develop the skills and knowledge necessary for continued success, including industry trends, technology, and the Legion product

🎯 Requirements

• 5+ years experience implementing software, configuring Workforce Management solutions, and/or in Customer Success • Highly motivated, enthusiastic team player, driven by delighting customers • Exceptional situational presence, relationship building, intellect, ethics, and judgment that engenders credibility and trust • Polished English language communicator, persuasive presenter, fast on your feet, and innately organized; superb negotiation and diplomacy skills

🏖️ Benefits

• $0 monthly premium and other flexible medical, dental, and vision plans effective on the first day of employment • 401k plan • Unlimited Paid Time Off and Paid Holidays • Parental Leave • Equity • Monthly Wellness Reimbursement • Monthly Lunch on Legion

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