Product Manager – Internal Tooling and Automation

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Workwise

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2024

🤝 B2B

🏪 Marketplace

☁️ SaaS

B2B • Marketplace • SaaS

Workwise is a platform designed to support vendors in managing their operations and engaging with their customers. With a focus on providing essential tools and resources, Workwise aims to streamline business processes and enhance customer interactions. The platform emphasizes seamless integration and user-friendly design, making it easier for vendors to operate efficiently.

📋 Description

• Join our team to help shape the future of global collaboration. • Focus on our internal tooling and automations with real greenfield opportunity. • Build the foundation for how Workwize handles billing, invoicing, and financial operations end-to-end. • Lead how we automate customer support, working with tools like Zendesk and Forethought. • Work with our software and operations team to ship products fast in our B2B SaaS environment. • Set out the product vision, creating an incredible customer experience, and driving revenue impact across finance and support automation. • Build from scratch, working closely with Engineers, and shipping high-impact features fast.

🎯 Requirements

• 5 to 7+ years Product Management experience in B2B, ideally SaaS and/or platform-heavy products. • Fintech background or strong experience with billing, invoicing, or financial systems is highly preferred. • Familiarity with support automation tools (e.g., Zendesk, Forethought, Intercom) is a strong plus. • Strong product judgment: you consistently make good tradeoffs and simplify complexity. • Proven ability to influence and align cross-functional teams to deliver outcomes. • Data-first mindset: strong analytical skills and comfort owning KPIs and decision-making. • Hands-on, high-ownership operator: you take initiative, unblock teams, and ship.

🏖️ Benefits

• Flexible hybrid work environment. • Top-notch tools and equipment provided. • Vibrant, entrepreneurial culture with opportunities for growth. • Off-sites and multi-yearly team bonding events. • Team lunches and surprise events to keep things fun. • Pension scheme. • The chance to build financial infrastructure and support automation from the ground up, shaping a critical pillar of the product. • Classpass corporate membership.