Level AI
Artificial Intelligence • SaaS • Enterprise
Level AI is a company specializing in artificial intelligence solutions aimed at enhancing customer experience and operational efficiency. It offers a comprehensive suite of tools designed for contact centers, including automated quality assurance, real-time agent assistance, and customer interaction analytics powered by generative AI. Level AI's solutions help businesses uncover insights from customer interactions, optimize contact center operations, and empower agents through AI-driven coaching and feedback. Trusted by leading companies across various sectors, Level AI focuses on transforming service and contact center teams into drivers of competitive advantage and growth.
Sales Engineer
September 5
Level AI
Artificial Intelligence • SaaS • Enterprise
Level AI is a company specializing in artificial intelligence solutions aimed at enhancing customer experience and operational efficiency. It offers a comprehensive suite of tools designed for contact centers, including automated quality assurance, real-time agent assistance, and customer interaction analytics powered by generative AI. Level AI's solutions help businesses uncover insights from customer interactions, optimize contact center operations, and empower agents through AI-driven coaching and feedback. Trusted by leading companies across various sectors, Level AI focuses on transforming service and contact center teams into drivers of competitive advantage and growth.
📋 Description
• Delivering polished, in depth product demos to prospects • Leading product evaluations, demonstrating attainment of success criteria for prospects • Working cross functionally, with engineering to influence product roadmap, features, and reporting bugs • Use deep product knowledge, and general tech understanding, to be consultative and devise solutions to customer problems • Be able to explain complex data analytics and AI topics to people • Empower prospect employees to champion and advocate for our solution • Work on cutting-edge AI technologies and play a high-impact role shaping AI-driven enterprise applications • Collaborate with cross-functional teams and interact directly with customers and prospects to drive adoption and feedback
🎯 Requirements
• 7+ years of experience in an enterprise environment with Sales Engineering, Consulting, or other technical customer-facing roles • Strong understanding of SaaS solutions and web app fundamentals • Strong business acumen, and polished presentation skills, with an aptitude for explaining complex technical concepts to laypeople • Experience with data analytics tools and methodologies • Basic Familiarity with ML and AI concepts • Eager to learn, try new things, and take calculated risks • Data-driven, a process-oriented individual who can point to ways you’ve upleveled the product/process and people in your professional experience past • Desire to work in a dynamic startup where your input is desired to help craft our offerings and how we interact with clients
🏖️ Benefits
• Compensation: We offer market-competitive compensation, based on the skill set and aptitude of the candidate. • Vacation/PTO • Medical • Vision • 401k • Dental
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🇺🇸 United States – Remote
💵 $135k - $155k / year
💰 $11M Series A on 2021-07
⏰ Full Time
🟡 Mid-level
🟠 Senior
💸 Sales Engineer
Cyber Security