Vice President, Global Renewals & Growth

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August 3

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Level Access

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Compliance • Education • Cybersecurity

Level Access is a unified software platform that provides a comprehensive solution for achieving and maintaining digital accessibility. With a combination of automated scanning, manual testing, legal guidance, and training, Level Access supports businesses in complying with accessibility standards such as WCAG and ADA. Their services are tailored for various sectors, including education, financial services, and public administration, ensuring that digital products are accessible to everyone.

501 - 1000 employees

Founded 1997

📋 Compliance

📚 Education

🔒 Cybersecurity

💰 Series A on 2017-04

📋 Description

• Level Access empowers organizations to create inclusive digital experiences that meet global accessibility standards and promote equitable access for all. • We are seeking a bold, strategic, and collaborative Vice President of Renewals and Growth to lead global efforts to retain and expand our customer base. • This executive leader will own performance against Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) goals while managing a growing team of 50–150+ Account Managers, Renewal Specialists, and front-line managers. • Reporting to the Chief Revenue Officer, the VP will be accountable for a $150M+ recurring revenue base with a growth path to $250M. • You will shape and execute a global renewal and expansion strategy across software and professional services contracts, leveraging direct motions as well as indirect channels including resellers, system integrators, cloud marketplaces, and technology alliance partners. • This role is central to driving balanced performance across customer segments, geographies, and partner ecosystems.

🎯 Requirements

• 10+ years of experience in revenue leadership roles with direct ownership of renewals and expansion. • Proven success in managing $100M+ recurring revenue businesses and scaling teams to 100+. • Deep expertise in renewing and expanding both software and professional services contracts. • Experience building and executing through partner ecosystems (resellers, SIs, cloud marketplaces, alliances). • Demonstrated leadership in change management, organizational scaling, and talent development. • Strong cross-functional collaborator with a reputation for building alignment and delivering outcomes. • Experience working with or leading Customer Success teams is a strong plus and will ensure better collaboration with the CX org. • Excellent communication, followership, and executive presence.

🏖️ Benefits

• competitive benefits package • bonus opportunities • unlimited vacation/FTO