Large Law Print Client Manager

🔥 4 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $77.3k - $143.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤝 Client Partner

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LexisNexis

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1970

⚖️ Legal

💼 Consulting

🏥 Healthcare

💰 Corporate Round on 2021-06

Legal • Consulting • Healthcare

LexisNexis is a provider of professional solutions tailored for law firms, corporations, government agencies, and academic institutions. It offers legal solutions, news, and business insights. LexisNexis also provides risk solutions for companies and government agencies, focusing on data analytics for compliance, customer acquisition, fraud detection, health outcomes, identity solutions, investigations, receivables management, risk decisioning, and workflow optimization. As part of the RELX Group, LexisNexis is committed to enhancing digital experience through data and analytics.

📋 Description

• Serve as the strategic owner of assigned print portfolios within Large Law accounts. • Develop long-term account strategies that protect recurring revenue while positioning customers for successful adoption of online and AI-enabled legal research solutions. • Build trusted relationships with law librarians, knowledge management leaders, procurement teams, legal operations professionals, and firm leadership. • Create and execute multi-year migration strategies that thoughtfully transition customers from print publications to digital research platforms. • Partner with customers to manage change, mitigate business risk, and ensure continuity throughout digital transformation initiatives. • Help customers understand how LexisNexis content can be leveraged within an AI-enabled legal research ecosystem. • Participate in joint account planning and coordinated customer engagement strategies with cross-functional partners. • Collaborate across functions to ensure a seamless customer experience from initial engagement through ongoing success.

🎯 Requirements

• Strategic account management, customer success, consulting, or B2B sales experience. • Demonstrated ability to manage complex customer relationships with executive stakeholders. • Strong consultative communication, negotiation, and relationship-building skills. • Experience developing account strategies and managing long-term customer portfolios. • Ability to collaborate effectively across cross-functional teams. • Experience using CRM platforms such as Salesforce. • Strong organizational and project management skills.

🏖️ Benefits

• Wellbeing initiatives • Shared parental leave • Study assistance • Sabbaticals