Account Coordinator

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $24 - $27 / hour

⏰ Full Time

🟢 Junior

💰 Account Manager

🚫👨‍🎓 No degree required

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Libertana

WebsiteLinkedInAll Job Openings

501 - 1000 employees

⚕️ Healthcare Insurance

🧘 Wellness

👥 B2C

Healthcare Insurance • Wellness • B2C

Libertana is a home health care company dedicated to enhancing the quality of life for individuals through personalized and compassionate care. They provide a wide range of services, including skilled nursing, respite care, palliative care, and personal care for both adults and children. Libertana focuses on holistic care, ensuring that clients receive the physical, emotional, and social support they need to thrive in the comfort of their own homes, while also providing various community-based and subsidized housing services.

📋 Description

• The FMS Account Coordinator will report to the Reimbursement Manager and will assist with the process of the Financial Management Services program. • Perform duties such as processing referrals, contacting clients, family members, vendors, and Regional Center Case Managers. • Provide excellent customer service when interacting with vendors and regional center case managers regarding referrals, authorizations, and payments, including communicating with clients and family members. • Primary point of contact for case managers, vendors, clients, and family members. • Process, review, and track referrals, and authorizations. • Maintain, input, update, research and analyze patient account activity to maintain accuracy. • Reviews patient accounts identify any missing information, follows up, and corrects accordingly. • Keep up regular attendance and punctuality are essential for the smooth operation of this company. • Working closely with both regional center case managers and accounting departments. • Prepares reports as needed for census, tracking, and identifying on-reconciled authorizations. • Other duties as assigned.

🎯 Requirements

• 1-2+ years of customer service and billing experience. • Bilingual in English and Spanish preferred. • Excellent customer service and communication/phone skills. • Strong organizational, prioritizing, and analytical skills. • Attention to detail and accuracy in data entry and documentation. • Ability to work with substantial amounts of data and make correct judgments. • Ability to work independently and with others, including management. • Ability to multi-task and prioritize needs to meet required timelines. • Proficiency with Word, Excel, and Outlook (or similar e-mail software applications). • A can-do attitude and willing to jump in to assist with additional tasks.