Customer Service Representative

November 21

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Apply Now

Receive Emails with Similar Jobs

The Liberty Company Insurance Brokers, LLC

WebsiteLinkedInAll Job Openings

B2B • Finance • HR Tech

The Liberty Company Insurance Brokers, LLC is a U. S. -based insurance brokerage and risk management firm that provides commercial and personal insurance, employee benefits, retirement plan consulting, HR services, and wellness programs. It offers tailored coverages including general liability, workers' compensation, commercial auto, professional liability and ancillary benefits, plus risk management, claims support and agency partnership services for businesses across industries. Liberty operates regional locations (CA, FL, IL), supports insurance agencies with administrative and technology partnerships, and focuses on customized strategies to reduce risk and improve employee and business outcomes.

501 - 1000 employees

Founded 1987

🤝 B2B

💸 Finance

👥 HR Tech

📋 Description

• Bind coverage with required documents/forms and payments • Manage all activities and workload in agency management system (Applied Epic) • Review policies for accuracy • Communicate regularly and directly with clients and underwriters • Send out forms to clients that need to be reviewed and then collect payment • Assist clients with requests for Evidence of Insurance • Handle claim calls from clients, and then report claims to the appropriate carrier • Follow up with clients and adjusters during claims process • Answer incoming calls from clients with general policy questions • Process payments from clients • Assist with quoting activities

🎯 Requirements

• MUST have a 4-40, 2-20 or 20-44 Insurance license within the State of Florida • MUST have a minimum of 3 years’ experience specifically working in Personal Insurance, preferably in an Independent Insurance Agency • Outstanding verbal and written communication skills • Experience using programs within Microsoft Office • Strong organization skills • Professional demeanor and appearance • Friendly and out-going • Significant ability to multi-task detailed and complex work • Strong tendency to always exceed others' expectations

🏖️ Benefits

• Competitive salary • Generous benefit package • Paid time off • Holiday pay • Employee wellness and stress relief programs • Opportunities to give back to your community • Paid training • Continued education support