Market Operations Specialist

🔥 6 minutes ago

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Logo of Liberty Dental Plan

Liberty Dental Plan

1001 - 5000 employees

Founded 2002

⚕️ Healthcare Insurance

🤝 B2B

Healthcare Insurance • B2B

Liberty Dental Plan is a U. S. -based dental insurance provider offering Medicaid (including Medi-Cal), Medicare Advantage, commercial, individual & family, and group dental plans across multiple states. The company operates member-facing services (find-a-dentist, member portal, mobile app, claims and eligibility tools) and provider-facing services (provider portal, network enrollment, claims submission, clinical guidelines, and value-based programs). Liberty Dental Plan focuses on dental benefits administration, provider network management, compliance and credentialing, and serving members, providers, and brokers.

📋 Description

• Manage scheduling, document preparation, and logistical coordination for Market Operations deliverables. • Provide ad hoc administrative support to managers and analysts. • Route requests and coordinate follow-ups between Market Operations and internal departments. • Prepare and format client-facing materials including meeting agendas, summaries, presentations, and reports. • Maintain accurate and organized documentation for contracts, renewals, trackers, and templates. • Monitor project timelines, deliverables, and issue tracking to support on-time completion. • Track key milestones and provide reminders and follow-ups as needed. • Identify gaps in administrative processes and recommend improvements.

🎯 Requirements

• Associate degree in Business, Healthcare Administration, or related field preferred, or an equivalent combination of education and experience. • 4+ years of experience in administrative support or project coordination roles required. • Prior experience in healthcare or managed care strongly preferred. • Strong organizational and time management skills with attention to detail. • Excellent written and verbal communication skills with a professional presence. • Ability to manage multiple priorities and meet deadlines in a fast-paced environment. • Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint). • Familiarity with health plan operations or client service environments (preferred).

🏖️ Benefits

• Comprehensive medical coverage through Anthem, with affordable premiums and multiple plan options - including an HDHP with HSA eligibility. • 100% employer-paid dental insurance and low-cost vision coverage for employees and dependents. • 401(k) retirement plan with immediate vesting, employer match, Roth option, and access to professional financial advice. • Short-term disability and a variety of voluntary benefits, including accident, critical illness, and hospital indemnity insurance. • Generous paid time off, including vacation and sick leave with rollover options, plus 10 paid company holidays and a wellness day. • Additional benefits including company-paid life insurance, tuition reimbursement, an employee perks program, and flexible work options for eligible positions.

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