Business Analyst

3 days ago

Apply Now
Logo of Libra Solutions

Libra Solutions

Finance • Legal

Libra Solutions is a company dedicated to easing the burdens of litigation by leveraging technological innovation and financial strength. They aim to level the playing field in legal disputes, allowing for fair outcomes regardless of financial resources. Libra Solutions' offerings include enhancing critical workflows through technology, providing funding to personal injury plaintiffs, purchasing or financing medical receivables, and offering inheritance funding. Their Personal Injury Solutions Platform facilitates smoother operations for attorneys and healthcare providers, while Oasis Financial supports personal injury plaintiffs awaiting settlement. MedLien® Solutions assists healthcare providers by providing immediate liquidity. Furthermore, they offer inheritance funding to help estate heirs access their inheritance more quickly. Libra Solutions is committed to leadership and integrity, actively participating in nonprofits that advocate for patient access to healthcare and responsible consumer lending.

201 - 500 employees

💸 Finance

📋 Description

• - Work closely with Business and Technical teams to develop business and functional requirements and ensure solutions meet business needs. • - Gather critical information from meetings with various stakeholders and produces useful reports • - Support Product backlog refinement and creation of prioritized product backlog based on the business priorities in coordination with Product Managers • - Effectively communicate insights, findings and plans to cross-functional team members and management • - Perform user acceptance testing • - Complete organizational readiness activities to ensure business is ready for change • - Troubleshoot incoming system defects and issues through Jira Service Desk • - Review and triage incoming tickets to ensure accuracy, completeness, and proper categorization • - Write detailed ticket requirements with screenshots, videos, and step-by-step reproduction instructions • - Collaborate with IT to resolve defects promptly, ensuring adherence to SLA • - Communicate resolution updates and confirmations back to the original requestor • - Identify recurring issues and recommend process or system improvements

🎯 Requirements

• - B.A. or B.S. degree in Business Management, Information Systems, Computer Science, or related field preferred, or commensurate experience in lieu of degree • - 2+ years of Experience serving as a Business Analyst or similar role • - Experience in healthcare, insurance, claims, or personal injury litigation industry required • - Experience with Jira, and Confluence required, Power BI and SQL a plus • - Agile project experience creating prioritized product backlog, user stories • - Strong understanding of SCRUM practice and associated ceremonies • - Excellent written and verbal communication skills, including clear documentation and process summaries • - Strong analytical and problem-solving skills with attention to detail • - Experience collaborating with cross-functional teams (Product, Engineering, Sales Support, and IT) • - Ability to manage multiple tasks and priorities in a high-speed, dynamic environment • - Experience in UAT testing, defect management, or enhancement documentation preferred • - Strong desire to learn systems end-to-end and act as a subject matter expert

🏖️ Benefits

• Libra Solutions offers competitive compensation (salary and bonus eligibility), and benefits that include health, dental and vision plans, 401(k), flexible spending account and paid time off.

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