Director, Campaign Fulfillment – Circulation Operations

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Life Science Connect

51 - 200 employees

🤝 B2B

🧬 Biotechnology

⚕️ Healthcare Insurance

B2B • Biotechnology • Healthcare Insurance

Life Science Connect is a network of life science go-to-work solutions and communities dedicated to connecting professionals and suppliers to advance research, development, manufacturing, and utilization of life science innovations. It facilitates partnerships that accelerate the creation of life-improving, life-extending, and life-saving therapies and devices. Life Science Connect offers a range of capabilities for B2B sales and marketing enablement, engaging audiences across the drug development lifecycle through online communities, publications, events, and expert insights in areas such as RNA-based therapeutics, bioprocessing, biosimilars, cell & gene therapy, clinical trials, drug delivery, and pharmaceutical manufacturing.

📋 Description

• Own commercial list management and "smart circulations" that auto‑refresh and maintain strict hygiene • Execute audience segmentation for advertiser campaigns • Manage sponsored sends, co‑reg programs, and all list‑based fulfillment with rigorous QC • Define and enforce cross‑portfolio sending rules to prevent fatigue • Maintain suppression integrity across all systems with zero tolerance for errors • Coordinate a unified sending calendar across brands and teams • Oversee templates, deployment, QA, and A/B testing across the newsletter portfolio • Implement dynamic content capabilities and mobile‑first rendering standards • Build and maintain performance benchmarks and share actionable insights • Standardize pre‑send QA: seed tests, rendering checks, spam filtering, link validation • Monitor inbox placement, reputation, bounces, and complaints • Ensure personalization logic is correct before every send • Run end‑to‑end fulfillment for sponsored newsletters, promotions, and content‑driven campaigns • Establish SLAs and repeatable workflows that ensure consistency and high‑quality delivery • Oversee and integrate programmatic digital advertising operations • Produce reporting packages that validate delivery, performance, and contracted fulfillment • Lead quarterly circulation audits and provide transparent documentation to support renewals

🎯 Requirements

• 5+ years in email operations, campaign fulfillment, or circulation management • Experience in B2B media or publishing strongly preferred • Expertise with marketing automation platforms (Marketo preferred) • Deep knowledge of deliverability, segmentation, and large-scale newsletter operations • Proven ability to build operational processes and lead cross-functional teams • Background in life sciences, healthcare, or complex B2B industries is a plus

🏖️ Benefits

• Medical/vision/prescription/dental coverage for you and your family • 100% company-paid short- and long-term disability insurance • 100% company-paid life insurance • 401(k) with dollar-for-dollar company match up to 6% • 15 vacation days and 6 personal days on day 1 • 13 company-paid holidays

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