Customer Insights Analyst

🕒 May 5

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Lifeway Christian Resources

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1891

🤝 B2B

👥 B2C

📚 Education

B2B • B2C • Education

Lifeway Christian Resources is a leading provider of Christian resources, including Bibles, books, church supplies, and digital media tailored for ministry needs. They offer a wide selection of Bible studies, educational materials, and worship resources specifically designed for churches, families, and individuals, aiming to support the church's mission of discipleship and community engagement.

📋 Description

• Provide advanced analytics support across Marketing, Sales, and Customer Support • Focus on customer segmentation, forecasting, campaign performance analysis, and delivering actionable insights • Lead complex analysis across customer behavior, marketing performance, and sales trends • Partner cross-functionally to deliver insights that improve ROI and customer experience outcomes • Informal mentorship of Analyst I team members • Limited travel - approximately 2-4 times per year, typically overnight

🎯 Requirements

• Bachelor's degree, required • Master's degree, preferred • 4+ years analytics experience • Strong SQL + Excel + BI tools • Experience with marketing or sales analytics • Exposure to forecasting / predictive modeling • Business Intelligence systems • Actively involved in an evangelical Christian church

🏖️ Benefits

• Enrollment in comprehensive benefits plans including healthcare • Vacation and sick time • Holiday pay • Care days • 401(k) plan • Maternity and paternity leave • Adoption assistance • Mission trip time