Lifted
11 - 50 employees
Founded 2018
🏥 Healthcare
👥 HR Tech
📋 Compliance
💰 $6.2M Series A - Lifted on 2021-06
Healthcare • HR Tech • Compliance
Lifted is a platform for health and social care providers that streamlines recruiting, onboarding, sponsorship and ongoing compliance. The product offers access to pre-screened care workers, automated background and right-to-work checks, digital training and audit-ready records, Certificate of Sponsorship and visa application support, and real-time compliance dashboards and alerts. It is built to help care employers hire, sponsor and stay audit-ready with embedded immigration and compliance workflows.
Customer Service Specialist, Japanese
Job not on LinkedIn
🔥 0 minutes ago
🗣️🇯🇵 Japanese Required
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Lifted
11 - 50 employees
Founded 2018
🏥 Healthcare
👥 HR Tech
📋 Compliance
💰 $6.2M Series A - Lifted on 2021-06
Healthcare • HR Tech • Compliance
Lifted is a platform for health and social care providers that streamlines recruiting, onboarding, sponsorship and ongoing compliance. The product offers access to pre-screened care workers, automated background and right-to-work checks, digital training and audit-ready records, Certificate of Sponsorship and visa application support, and real-time compliance dashboards and alerts. It is built to help care employers hire, sponsor and stay audit-ready with embedded immigration and compliance workflows.
📋 Description
• Provide customer support in Japanese and English across multiple communication channels • Resolve customer inquiries efficiently and professionally • Follow Standard Operating Procedures (SOPs) and internal guidelines • Accurately document customer interactions and resolutions • Maintain strict adherence to data security and confidentiality requirements • Collaborate with internal teams to ensure a seamless customer experience
🎯 Requirements
• Fluent in Japanese and English (written and spoken) • Prior experience in customer service, contact center, or customer support roles • Strong communication and problem-solving skills • Comfortable working in a performance-driven environment with KPIs • Windows 11 Pro (25H2 or newer) or macOS Sequoia/Tahoe or newer • Full-disk encryption (BitLocker or FileVault) enabled at all times • Active antivirus/EDR software and firewall protection • Secure Boot (Windows) or System Integrity Protection (macOS) enabled • Must be available to work any assigned shift as required by operations
🏖️ Benefits
• Fully remote work opportunity • Initial part-time schedule with potential to transition to 40 hours/week based on performance
Apply NowSimilar Jobs
🕒 August 1
Ejecutivo comercial para el Contact Center de Claro Perú, ofreciendo soporte a clientes y gestionando información. Requiere actitud y empatía en la comunicación.
🗣️🇪🇸 Spanish Required
🕒 July 31
Asesor remoto de atención y ventas para Partner Service, empresa líder en telecomunicaciones. Gestionando la portabilidad de clientes de Claro Perú en turnos de seis horas.
🗣️🇪🇸 Spanish Required
🕒 July 28
Service Support Specialist at COVU managing customer inquiries and policy servicing in insurance. Assisting with account management and achieving high customer satisfaction rates.
🗣️🇪🇸 Spanish Required
🕒 May 10
Bilingual Teleoperator providing customer support in English working remotely. Responsible for assisting customers via calls and written channels from home.
🗣️🇪🇸 Spanish Required
