Salesforce Business Analyst – Data Cloud, Agentforce

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Lifted

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2018

🏥 Healthcare

👥 HR Tech

📋 Compliance

💰 $6.2M Series A - Lifted on 2021-06

Healthcare • HR Tech • Compliance

Lifted is a platform for health and social care providers that streamlines recruiting, onboarding, sponsorship and ongoing compliance. The product offers access to pre-screened care workers, automated background and right-to-work checks, digital training and audit-ready records, Certificate of Sponsorship and visa application support, and real-time compliance dashboards and alerts. It is built to help care employers hire, sponsor and stay audit-ready with embedded immigration and compliance workflows.

📋 Description

• Gather requirements directly from marketing managers, product managers, and business stakeholders • Facilitate stakeholder discussions and translate business needs into actionable Salesforce solutions • Define and document Salesforce Data Cloud use cases • Design and optimize data flows and integrations within Salesforce Data Cloud • Support a greenfield Salesforce Data Cloud implementation rather than a direct migration of the existing platform • Configure and improve Salesforce workflows using Salesforce Flow Builder • Support Salesforce platform configuration and administration activities • Apply Agentforce capabilities to relevant Salesforce business processes and use cases • Support CRM processes involving Leads, Accounts, Opportunities, and related workflows • Use SQL to validate data, investigate discrepancies, and support analysis • Help ensure data pipelines supporting analytics and reporting are accurate and reliable • Collaborate with data teams, Salesforce administrators, and business stakeholders to align functional and technical requirements • Communicate requirements, decisions, risks, and recommended solutions clearly to technical and non-technical stakeholders

🎯 Requirements

• 3–5+ years of experience in Salesforce Business Analysis or a related Salesforce functional role • Experience using Salesforce Flow Builder • Salesforce administration experience or strong knowledge of Salesforce platform configuration • Experience with Agentforce • Strong understanding of Salesforce CRM processes, including Leads, Accounts, and Opportunities • Basic to intermediate SQL skills for data validation and analysis • Experience gathering and documenting business requirements • Experience facilitating stakeholder discussions • Ability to translate business needs into technical solutions • Excellent written and verbal communication skills • Strong stakeholder management skills • Hands-on experience with Salesforce Data Cloud preferred • Experience with Snowflake preferred • Familiarity with Customer 360 preferred • Experience supporting analytics and reporting initiatives preferred • Knowledge of Master Data Management concepts preferred • Experience working with marketing technology or go-to-market systems preferred • Must be available to work during EST or CST business hours

🏖️ Benefits

• Remote contract engagement • Full-time allocation of approximately 40 hours per week • Expected engagement through March 31, 2027 • Opportunity to support a greenfield Salesforce Data Cloud implementation • Collaboration with marketing managers, product managers, Salesforce administrators, data teams, and business stakeholders