Staff Software Engineer – Internal Tools

🕒 May 19

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Lime

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2017

🚗 Transport

🛍️ eCommerce

☁️ SaaS

💰 $418M Convertible Note on 2021-11

Transport • eCommerce • SaaS

Lime is a transportation company that provides shared electric scooters and bikes in urban areas, making it easy for users to travel short distances. With a focus on safety, sustainability, and community, Lime aims to offer an eco-friendly alternative to traditional transportation methods. Users can easily locate and rent vehicles through the Lime app, promoting responsible riding and parking practices to enhance the urban mobility experience.

📋 Description

• Build Custom Tooling: Design and develop internal web applications that allow internal teams to access specific data sets and perform actions without requiring direct, elevated access to sensitive third party, and internal systems. • System Integration: Partner with the Data & Integrations team to architect and build connections between key business platforms, such as Snowflake, Zendesk, and Slack, to automate workflows and visualize trends for non-technical users. • Enhance Security: Champion a "least privilege" approach by building UIs that transform sensitive data into actionable insights, reducing the need for raw data access. • Drive Operational Efficiency: Collaborate with cross-functional teams, such as Customer Support, to identify manual pain points in their intake workflows and build custom tooling to close process gaps. • Operational Excellence: Participate in sprint planning and prioritization, ensuring high operational efficiency and team health while managing a backlog of feature requests. • Documentation: Develop and maintain comprehensive documentation for architecture, configurations, and runbooks.

🎯 Requirements

• 8+ years of hands-on software engineering experience with a focus on building internal tools or B2B applications. • Technical versatility with the ability to operate across the stack. You can spin up a simple, intuitive frontend and build the backend logic to support it. • Experience querying and integrating with data warehouses, specifically Snowflake, and building APIs to fetch and transform that data. • Strong systems thinking skills with the ability to take a high-level goal, like reducing manual ticket escalation, and breaking it down into technical tasks and sprints. • Experience with ServiceNow, Zendesk, or Jira APIs is highly desirable. • Understanding of role-based access control (RBAC) and design principles that protect sensitive data. • Experience operating in an agile sprint cycle environment.

🏖️ Benefits

• Offers Equity • Offers Bonus