Junior Account Manager

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October 28

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Lingoda GmbH

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Education • B2C

Lingoda GmbH is a leading online language school offering live, interactive classes 24/7 for a range of languages including German, English, Business English, French, Spanish, and Italian. With engaging small group sessions and one-on-one opportunities, Lingoda provides personalized feedback from native-level teachers to enhance the learning experience. The company's structured curriculum focuses on practical conversation skills, grammar, and vocabulary expansion, catering to different learning speeds and objectives with programs like Lingoda Sprint, Flex, and Teams. Lingoda's approach ensures flexibility and convenience, making it an ideal choice for language learners worldwide.

- employees

Founded 2013

📚 Education

👥 B2C

📋 Description

• You are the main point of contact for healthcare institutions and ensure excellent support and organization for the training projects they book with us. • You organize the project kickoff, act as the central contact for your clients throughout the entire project duration, and continuously improve existing processes (time management, reporting, meetings, planning required internal and external resources, etc.). • You work closely with the Operations team to ensure all Project Deliverables are delivered on time and to the highest quality. • You build a trusting and strategically valuable relationship with all stakeholders through proactive and goal-oriented communication. • You keep all relevant data in the CRM system up to date at all times. • You identify upsell opportunities with clients and execute them independently or in collaboration with the Key Account/Sales team. • You provide proactive feedback and contribute to strategic process optimization.

🎯 Requirements

• You have a degree or commercial vocational training and at least 2 years of experience in account management. • You embrace the startup mindset and are eager to take ownership, optimize tasks, and pitch in. • Customer satisfaction and retention are important to you, and you can communicate with our diverse stakeholders. • You are a committed team player: you achieve the best results in a team and coordinate closely with colleagues from Sales and Operations. • You stay composed in stressful situations and know how to set the right priorities. • You are digitally savvy and have experience working with a CRM tool. You are comfortable using Office applications and other digital tools. • You have excellent German skills (C1 level) and very good English skills (company language is English). • You have a quick grasp of new information and work conscientiously. • You possess outstanding organizational talent. • You have strong communication skills as well as strategic and business-minded thinking.

🏖️ Benefits

• Approachable leadership and transparent communication — at Lingoda every voice matters! • Company events and colleagues who enjoy networking + budgets for team-building activities. • An inclusive environment with strong team spirit and a passion for languages. • A well-structured and engaging onboarding process that sets you up for success. • The option to work from home or from the office in the heart of Berlin. • A learning fund to support your professional growth. • Free access to our language courses. • Mental health programs. • Employee benefits and pension plans. • Discounted Urban Sports memberships (EU-wide). • Public transport discounts in Berlin. • 30 days of annual leave. • Free snacks and beverages in the office. • Modern hardware required for your work. • Flexible working hours.