Listo
11 - 50 employees
Founded 2022
☁️ SaaS
🏨 Hospitality
🤝 B2B
SaaS • Hospitality • B2B
Listo is a venue operations software platform that unifies staff coordination, task management, mobile ordering/pay, and guest service workflows for large venues and hospitality businesses. The platform uses QR-code entry, smart dispatch to wearable devices, real-time status updates, and performance analytics to streamline operations, reduce labor hours, and capture revenue opportunities at touchpoints like stadiums, arenas, hotels, and entertainment venues. Listo positions itself as an all-in-one SaaS solution for venue and enterprise operators seeking improved visibility, faster service, and higher food & beverage revenue.
Senior Business Analyst – ROI, Customer Impact
🔥 49 minutes ago
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Listo
11 - 50 employees
Founded 2022
☁️ SaaS
🏨 Hospitality
🤝 B2B
SaaS • Hospitality • B2B
Listo is a venue operations software platform that unifies staff coordination, task management, mobile ordering/pay, and guest service workflows for large venues and hospitality businesses. The platform uses QR-code entry, smart dispatch to wearable devices, real-time status updates, and performance analytics to streamline operations, reduce labor hours, and capture revenue opportunities at touchpoints like stadiums, arenas, hotels, and entertainment venues. Listo positions itself as an all-in-one SaaS solution for venue and enterprise operators seeking improved visibility, faster service, and higher food & beverage revenue.
📋 Description
• Build ROI models and business cases for customer rollouts. • Analyze large operational datasets to identify trends, patterns, bottlenecks, and opportunities. • Create customer-facing impact reports that explain the value Listo is delivering. • Compare pre-rollout and post-rollout performance wherever data is available. • Define the right metrics: customer success, operational efficiency, staff performance, response times, task completion, and adoption. • Partner with Product and Engineering to improve tracking, dashboards, and reporting. • Build internal tools, templates, and frameworks for repeatable ROI analysis. • Speak directly with US-based customers to collect assumptions, validate data, and present findings. • Support Sales and Customer Success with quantified value stories and customer-specific business cases.
🎯 Requirements
• 4+ years as a Business Analyst, Data Analyst, or similar • Strong experience analyzing business or operational data • Advanced Excel / Google Sheets + solid SQL skills • Proven experience building ROI models, business cases or impact reports • Advanced English — written and spoken (client calls with U.S. teams) • Ability to work independently on ambiguous problems • High attention to detail and strong communication skills
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