Solutions Architect

September 26

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

⛰️ Colorado – Remote

Although this job is listed in Colorado, this company may be open to hiring remote in other states.

+9 more states

🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🌽 Illinois – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🏈 Ohio – Remote 🦀 Maryland – Remote ⚓ Rhode Island – Remote ☕ Washington – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

Apply Now

Receive Emails with Similar Jobs

Litera

WebsiteLinkedInAll Job Openings

Litera has been at the forefront of legal technology for 25+ years. As a global leader in workflow, AI-powered due diligence review and analysis, collaboration, and data management solutions, Litera provides legal teams with streamlined technology for creating, analyzing, and managing their documents, deals, cases, and data. Litera’s solutions help law firms and legal teams around the world to work more efficiently, accurately, and competitively, and to provide their clients with usable and actionable information.

501 - 1000 employees

📋 Description

• Develop mastery of your assigned product(s) from a usage perspective • Act as a point of contact to ensure customers are fully equipped to utilize Litera’s products effectively • Collaborate with the sales team to address technical questions during the sales cycle • Help potential customers understand implementation timelines, resource requirements, and integration considerations • Provide technical guidance, training, and best practices to implementation partners • Regularly engage with customers to anticipate their needs, identify underused features, and drive product adoption • Monitor and analyze customer usage data to identify trends and opportunities for increased engagement • Work with the CSMs and renewals team to both identify and mitigate risk of churn • Collect and communicate customer feedback to internal teams • Develop technical solution designs that address specific customer challenges and requirements • Participate in on-site meetings and events and expect some level of travel • Track core activities in the designated Company tracking system and maintain detailed records of all material customer engagements

🎯 Requirements

• 6-8+ years of experience in legal technology with experience at a law firm and/or legal tech SAAS company required • Comprehensive understanding of the law firm technology ecosystem, including how core systems integrate and interact • Demonstrated ability to confidently present complex technical solutions and strategic recommendations to executive stakeholders • Strong leadership skills with a demonstrated ability to manage enterprise-level projects and coordinate team efforts • Proven ability to establish best practices, mentor colleagues, and oversee partner performance • Thrives in agile environments where priorities shift rapidly • Ability to strategically balance external customer needs with internal business objectives • Passion for driving customer success with excellent communication skills and a tenacious approach to problem-solving

🏖️ Benefits

• Comprehensive benefits package • Health insurance • Retirement savings plans • Generous paid time off • Supportive work-life balance • Incentive and recognition programs • 401k contribution • Career paths and professional development • Tools that matter to the difference-makers in the legal world