Business Lifecycle Operations Analyst

🕒 February 20

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Logo of Live Nation Entertainment

Live Nation Entertainment

10,000+ employees

Founded 1996

📱 Media

💰 Post-IPO Debt on 2023-01

Media • Entertainment

Live Nation Entertainment is the global leader in live entertainment, powering unforgettable experiences around the world. Artist-powered and fan-driven, Live Nation works with musicians to bring their creativity to life on stages across the globe. As the top producer of concerts, ticket seller, and brand connector to music, Live Nation's platform leads the market in these three core industries. Their mission extends beyond entertainment, aiming to uplift, inspire, and create memories through the power of live music.

📋 Description

• Partner with global Shared Services teams to ensure timely completion of standardized onboarding, transition, and offboarding plans. • Assist with developing and tracking KPIs, roadmaps, and dashboards to measure onboarding and lifecycle success. • Prepare onboarding, transition, and offboarding packages with timelines and checklists for new entities. • Document and maintain business processes, updates to the lifecycle standards, and lessons learned. • Ensure timely and consistent data entry into lifecycle management tools to improve data quality and reporting. • Prepare presentations and reports for monthly progress meetings and executive updates. • Help create Business Requirements Documents for new releases of the lifecycle management platforms and associated tools/applications • Leverage AI prompting techniques to analyze and/or generate documents, summarize findings, and generate drafts of deliverables (communications, process flows and diagrams, etc.) • Collaborate with GRC Learning and GRC Reporting teams on creating training content and scheduling report delivery for new/existing entities. • Support cross-functional compliance activities across the full business lifecycle, including policy training rollout, sustainability reporting, 3rd party risk assessments, website compliance audits, and other areas.

🎯 Requirements

• 2+ years of experience in project coordination, business analysis, and/or program support. • Proven track record of collaborating with cross-functional global teams in matrixed organizations. • Strong analytical skills with attention to detail and proficiency with Excel, PowerPoint, and data visualization tools. • Ability to manage multiple priorities and deadlines in a fast-changing environment. • Familiarity with enterprise systems (Salesforce, Asana or other CRM and/or project management tools) • Excellent written and verbal communication skills, with the ability to clearly communicate project status, risk, and roadblocks. • Bachelor's degree in Business, Project Management, or related field required. • Team player with a proactive approach to change management to support stakeholders and drive adoption of new processes. • Certification in a recognized project management methodology is a plus. • Fluency in Spanish is a plus.

🏖️ Benefits

• Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA) • Free concert tickets, generous paid time off including paid holidays, sick time, and personal days • 401(k) program with company match, stock reimbursement program • New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support • Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment • Volunteer time off, crowdfunding match

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