Operations Project Manager – Marketplace Support

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Live Nation Entertainment

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1996

📱 Media

💰 Post-IPO Debt on 2023-01

Media • Entertainment

Live Nation Entertainment is the global leader in live entertainment, powering unforgettable experiences around the world. Artist-powered and fan-driven, Live Nation works with musicians to bring their creativity to life on stages across the globe. As the top producer of concerts, ticket seller, and brand connector to music, Live Nation's platform leads the market in these three core industries. Their mission extends beyond entertainment, aiming to uplift, inspire, and create memories through the power of live music.

📋 Description

• Help define the operational delivery of assigned national and international tours across the EMEA region • Gather operational requirements from TM Music, local markets and internal stakeholders • Produce, review and distribute comprehensive tour specifications • Coordinate project timelines, milestones and operational readiness across multiple teams • Act as the primary operational contact for assigned tours throughout their lifecycle • Ensure operational consistency across multiple countries, platforms and sales channels • Maintain project documentation, reporting and stakeholder communications • Support post-onsale operational reviews and continuous improvement initiatives • Monitor event performance during critical onsales and assist with issue identification, triage and escalation • Perform operational QA to ensure events meet specification before onsale

🎯 Requirements

• Experience working with Ticketmaster Host, Microflex, or Trium event management systems • Previous experience in a Client Account Manager (CAM), Event Programming (EP) or similar operational function • Excellent understanding of Ticketmaster operational processes and event lifecycle management • Experience managing multiple projects simultaneously • Strong Microsoft Office skills including Excel, Word and Outlook • Excellent written and verbal communication skills • Strong analytical and problem-solving abilities • High attention to detail • Fluent written and spoken English essential • Fluent written and spoken French highly advantageous • Italian or other European language skills are desirable

🏖️ Benefits

• Generous vacation • Healthcare • Retirement benefits • Student loan repayment • Tuition reimbursement • Six months of paid caregiver leave for new parents including fostering • Access to free live events through our exclusive employee ticketing program