SaaS Onboarding, Invoicing Representative

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Logo of Loadsmart

Loadsmart

501 - 1000 employees

📩 Logistics

🚗 Transport

☁ SaaS

💰 $200M Series D on 2022-02

Logistics ‱ Transport ‱ SaaS

Loadsmart is a company that specializes in providing advanced freight and logistics solutions. They offer a range of services including managed transportation, freight planning, and execution, as well as multimodal shipping capabilities such as FTL, LTL, PTL, and drayage. Loadsmart leverages technology and artificial intelligence through tools like ShipperGuide TMS and FreightIntel AI to optimize freight operations, reduce costs, and enhance efficiency. Their solutions include a robust Transportation Management System, dock scheduling software, and visibility tools for yards and assets. Loadsmart also offers digital brokerage services and tools to optimize carrier networks and fleet operations. They are committed to transforming logistics through innovative technology and real-time data insights.

📋 Description

‱ Own the customer onboarding process for SaaS billing and invoicing ‱ Manage subscription setup, scheduling invoices, and revenue recognition in NetSuite ‱ Enter and maintain accurate data across Salesforce and NetSuite daily ‱ Review contracts and orders, ensuring billing aligns with commercial agreements ‱ Identify and resolve order or billing discrepancies with account managers ‱ Collaborate with commercial and accounting teams on subscription-related processes ‱ Support continuous improvement of billing and onboarding workflows

🎯 Requirements

‱ 2+ years of experience in financial operations, billing, or accounts receivable ‱ Hands-on experience with ERP and CRM systems (NetSuite, Salesforce preferred) ‱ Strong analytical and problem-solving skills with high attention to detail ‱ Comfortable with daily manual data entry and system updates ‱ Ability to interpret and review contracts and billing terms ‱ Excellent communication and cross-team collaboration skills

đŸ–ïž Benefits

‱ Competitive base salaries ‱ Loadie Time Off - PTO and sick days without a limit

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